Ira Subaru
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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What a great experience! My first visit here for service on my brand new Subaru. Complimentary oil change, rotate and balance and car wash! Fantastic service! Thank you Ira S My first visit here for service on my brand new Subaru. Complimentary oil change, rotate and balance and car wash! Fantastic service! Thank you Ira Subaru of Danvers! Yvonne in service is friendly and personable. Already booked another service for next week for my husband's vehicle. More
Devin is always great to work with, this is my 3rd car she's helped me buy and has been spectacular! she's helped me buy and has been spectacular! More
OUR SALESPERSON CHRISTINE SHIELDS WAS EXCELLENT. SHE WAS SO KNOWLEDGEABLE AND FRIENDLY WHICH MADE FOR A VERY SMOOTH TRANSACTION. SHE WAS SO KNOWLEDGEABLE AND FRIENDLY WHICH MADE FOR A VERY SMOOTH TRANSACTION. More
Lindsey and the service staff were wonderful as was Oscar the technician who went over everything with me in great detail. They solved the problem with my “uncontrollable driver’s seat and Oscar also spent t the technician who went over everything with me in great detail. They solved the problem with my “uncontrollable driver’s seat and Oscar also spent time with me on other features of the car’s electronics. More
They were very helpful, got me in the next day. Did not find that I needed work done that I was told back in Oct. 2023 by Granite State Subaru that I needed! That is very upsetting about Granite St Did not find that I needed work done that I was told back in Oct. 2023 by Granite State Subaru that I needed! That is very upsetting about Granite State, and should be looked into! I went back Ira and they were great! More
Service personal were very knowledgeable, friendly, and efficient. Even after I had a horribly bad luck event after the service when I was driving that evening and my “Check Engine” light came on. I brough efficient. Even after I had a horribly bad luck event after the service when I was driving that evening and my “Check Engine” light came on. I brought in the next afternoon for an “onboard diagnostic and found out the issue wasn’t related to the servicing. Service personal actually stayed late both times (after closing) to get me on my way. Kudos to Yvonne and the technicians! More
This visit was to address a sticking passenger window. I purchased my 2020 legacy Subaru in October. It is a CPI and i purchased both bumper to bumper electrical warranty and tire protection. Three mon I purchased my 2020 legacy Subaru in October. It is a CPI and i purchased both bumper to bumper electrical warranty and tire protection. Three months later I needed one tire, due to a nail.. I was told I needed 4 New tires due to wear. Hmmm so I bought the tire warranty and three months later I needed 4 New tires because I needed one? Oh yes ‘you’d be out of balance’. Don’t you think a car purchased three month prior should have included good tires? $700 later. And they charged me $180 to ‘clean’ the starter switch. Really three month in and a charge for this? I was pleased they ‘approved’ changing the window mechanism on both windows. The Manager’ Gave me ‘one time only’approval for this…Shouldn’t the warranty have covered this? I’m closing my experience with IRA Subaru not very good. Once warranty is.over I will find another way to service my car. I did think the customer service person was genuine in trying to help with this. More