Ira Subaru

Helpful and informative, I am very happy with my purchase, couldn’t be happier thank you purchase, couldn’t be happier thank you More

Pushy staff with "buy now or it's going to sell! " tactics. They lied about the car I was coming in to see. I don't think it existed and they immediately made a big show of the car being bought that " tactics. They lied about the car I was coming in to see. I don't think it existed and they immediately made a big show of the car being bought that morning just because I didn't pay a $500 deposit to hold it sight unseen. Then in negotiations, they would agree to the price verbally but then make it a higher number on paper as if I wouldn't notice. More

Very responsive to customers beginning with original sales/buying process and following through to servicing the vehicle after purchase. sales/buying process and following through to servicing the vehicle after purchase. More

I was informed by a person at the front desk that according to the technician my car was unsafe to drive and I needed it fixed. This was an exaggeration, as all that needed to be fixed was the contro according to the technician my car was unsafe to drive and I needed it fixed. This was an exaggeration, as all that needed to be fixed was the control arm bushings, which would go unnoticed except for the fact that I had driven on the highway (a different commute than my usual city driving) which allowed for me to detect a slight vibration in the head of the car. I was given 2 estimate options. First was about $970 and the other about $1,400. I was told by the technician on the video he sent that the alignment is part of the service, and I was told by the front desk woman the same thing. When it came time to pay, though, the bill, which was supposed to be $1,056, jumped to $1,390 because of the additional charges I was not made aware of. After discussing this price change, the woman at the front desk was able to lower the price down to $1,129. Despite this, I am still unhappy because I made the effort to approve how much money I was going to pay before I agreed to the job, yet I was charged more without being told ahead of time. I also felt pressured to then pay for these extra services which I was told were included. Again, I am very dissatisfied with the disparency of this dealership. More

This dealership is professional, knowledgeable and easy to work with. This is my second time at this dealership. I love the service department and Elie El Hachem ,my sales person was wonderful! I felt no p to work with. This is my second time at this dealership. I love the service department and Elie El Hachem ,my sales person was wonderful! I felt no pressure and I was not rushed. He answered all of my questions and was patient showing me all functions of the car. I would recommend him to others. More

Courteous Service, Explained in detail what needed to correct my car issue, offers coupon specials every time I get car serviced, serviced my car immediately for emergency repair correct my car issue, offers coupon specials every time I get car serviced, serviced my car immediately for emergency repair More

The schedule was so easy, same day; the front desk concierge was so helpful and personal. concierge was so helpful and personal. More

Very professional service getting everything done without any problems. I would recommend their service to anyone! any problems. I would recommend their service to anyone! More

I liked my salesman Georgio. He did a great job from start to finish!!and I like the car. Also the two ladies that answer the phone were very professional!! He did a great job from start to finish!!and I like the car. Also the two ladies that answer the phone were very professional!! More

Nice waiting room with comfortable seating and amenities. Conveniently located and easy in and out. Conveniently located and easy in and out. More