Ira Subaru

Our salesman, Art Otremba, made all the difference in our decision to buy a Subaru Forester. His outstanding knowledge of the vehicle, his willingness to demonstrate its abilities during our test drive and decision to buy a Subaru Forester. His outstanding knowledge of the vehicle, his willingness to demonstrate its abilities during our test drive and his patient, friendly approach convinced us to buy. I would recommend this dealership, and Art as a salesman, to anyone in the market for a new vehicle. More

When I went to Suburu my intention was to look at cars but I really had no intention of purchasing. After walking around for a while and looking at all of the cars I figured that I would leave and look at but I really had no intention of purchasing. After walking around for a while and looking at all of the cars I figured that I would leave and look at other dealerships. As I returned to my car a friendly face greeted me, Andy Dole. Andy has a pleasant no pressure demeanor that hooked me in immediately. He asked if I had seen any cars that I liked and I told him that I had but felt they may be a little out of my range. He asked for the opportunity to talk to me about a few. I felt so comfortable that I decided to let him. Anyone who knows me would know that this is not typical of me. I do not enjoy the "car salesman" experience. Andy does not behave like a typical car salesman. He builds relationships. Needless to say I bought the car from him that day, a brand new Suburu Impreza. Mike, the Manager, is also very friendly and does not behave like the "guy behind the wall" kind of manager. He reaches out and works with you. The only negative experience that I had that day was waiting for and working with the finance guy (I think his name was Eric). Something that should have taken 15 minutes to half hour ended up taking another three hours. Luckily Andy was right there between customers checking in with me. The total experience took about six hours and when I returned for an inspection the next day, that took another three hours. No exaggeration. If that had been my total experience I would have been very dissatisfied. Andy made the entire experience tolerable and I would buy another car from him. More

Normally I view looking for a new car with the same ardor as going for a root canal. I don't like high pressure sales tactics nor the usual "let me see what the boss says" that are the usual hallmarks of the as going for a root canal. I don't like high pressure sales tactics nor the usual "let me see what the boss says" that are the usual hallmarks of the experience. I must say that this Ira experience was not typical. It was quite low key. Mr. Otremba was knows his product and is not only proud to represent Subaru but eager to share his knowledge. And it is formidable. He took us on a test drive that showed off the Forester's stability beyond our expectations. Many could tell you how stable the car is but few would actually take you out and show you. He made the car sell itself to us. The rest of the team was helpful, offered us the usual "add-ons" and talked us through them knowledgeably. We feel we got a fair deal, were treated very well and will return in 10+years (we hope) when this car wears out. But we will certainly recommend Mr Otremba and Ira to our friends and family. More

Joe Silva is a wonderful sales rep. He educated us on the Subaru Legacy and was very patient and understanding during our negotiation process. I did not feel pressured by Joe at any point. He was very the Subaru Legacy and was very patient and understanding during our negotiation process. I did not feel pressured by Joe at any point. He was very understanding of our hesitations and concerns. He never gave us the "hard sell" which ultimately contributed to our purchase of the vehicle. If Joe had been any other way, we would have walked out and not purchased the car. He is a really nice guy who knows everything about Subarus. My husband and I were both really pleased with Joe. Before I left with my new car, Joe went over every aspect of its operation in detail and was very patient with my questions. I felt like Joe really cared. I will recommend him to friends who are in the market for a Subaru. Thanks Joe! Kate Sherwood More

We were in the market for a good used car for my elderly mother. I saw a used Nissan Sentra on their website that I thought would be perfect for her. From the time I called to my visit, test-drive, and ma mother. I saw a used Nissan Sentra on their website that I thought would be perfect for her. From the time I called to my visit, test-drive, and making the deal, the experience was very pleasant. Art Otremba is the nicest, most knowledgeable car salesman I have ever encountered. My first visit was to see and test drive the car and determine if it would "fill the bill". Art then offered to let me take the car to my mother, which he and I did the next day. The deal was then struck, including the addition of a remote starter. Art's attention to detail and customer service are second to none. He was most gracious with my mother, a gentleman indeed! When I took delivery of the car, Art made sure we knew how to operate everything. All requests had been fulfilled without question. The car was perfectly detailed and had a full tank of gas. I would definitely recommend Ira Subaru, and especially Art Otremba. Buying a car, new or used, can be a very stressful experience. Not so at Ira Subaru - EVERYONE there was easy to deal with - no high pressure, just a bunch of guys who know cars and know how to treat customers! More

joe silva, salesman was excellent. low pressure is the way to sell. eddie chmiel, service dept., recommended me to this dealer, even though in the service dept., great salesman. these guys are the reas way to sell. eddie chmiel, service dept., recommended me to this dealer, even though in the service dept., great salesman. these guys are the reason i bought! i will recommend this dealership and especially these two employees jason gove gloucester, ma More

I walked in, and found a very good fit for a car after only a couple tries, and the price was great. The selection at the lot was well suited to me. Joe was very friendly, knowledgeable and helpful. A f only a couple tries, and the price was great. The selection at the lot was well suited to me. Joe was very friendly, knowledgeable and helpful. A friend of mine recommended Ira and still I was pleasantly surprised. More

I have been extremely happy with dealing with Ira as a company over the past 4 years. I bought a Nissan Murano from Ira Nissan in Woburn, my son bought his Frontier from Ira Nissan in Woburn, and I just b company over the past 4 years. I bought a Nissan Murano from Ira Nissan in Woburn, my son bought his Frontier from Ira Nissan in Woburn, and I just bought a used vehicle from Ira Suburu in Danvers. I also had the pleasure with dealing this time with the Toyota dealership as well. I started with the inernet sales department of Ira, and they where very helpfull as well. In past experiences I felt violated buying new cars, but with Ira, they took the stress out of my shopping, and eventually, purchasing a vehicle. I would like to thank the Ira Group for making my experiences enjoyable and keep up the good work! More

I did quite of bit of shopping around before i bought my car. While other sales men were pushy and intense Joe was easy going and made me feel very comfortable. He also listened to what I needed in a car an car. While other sales men were pushy and intense Joe was easy going and made me feel very comfortable. He also listened to what I needed in a car and found me the perfect vehicle. I got everything i could have wanted from a new car including the price! Thank you very much Joe, i will be coming back in the future. More

My overall experience at Ira was amazing. Joe was extremely helpful in helping me select the model I was looking for in a non-aggressive but friendly manner. I didn't feel pressured at all and Joe e extremely helpful in helping me select the model I was looking for in a non-aggressive but friendly manner. I didn't feel pressured at all and Joe even drove down from the dealership and picked me up at my residence down in Somerville and brought me to the dealership when my ride situation was a little tight. Furthermore, Joe was helpful in helping me find a local insurance company and drove me there to get the paperwork done. At the same time he also offered to buy me lunch which I enjoyed back at the dealership while the car was being prepped. The fleet manager was also easy to deal with since he was a straight shooter, gave me a few items to sweeten the deal, and treated me like a valued customer. In sum, I would recommend Ira Subaru to family and friends if they ever needed a new car. More