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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
914 Reviews
Call Service Center (978) 739-8705

914 Reviews of Ira Lexus Danvers - Service Center

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June 13, 2025

We did purchase our vehicle from them. But what I am reviewing is the service I received today. I had a tire rotation oil change and 3 wiper blades put on. The service advisor Dennis Pelle More

by Brian.marvel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
June 12, 2025

Mark McClean is our service advisor and he always does a great job of getting us just the services we need. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark McClean
Report | Print
Jun 14, 2025 -

Ira Lexus Danvers responded

Hi Gary, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2025

Manny Rosa and Jen Perry are great. I'll definitely be back. Thank you to both. More

by mgordo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Rosa, Jen Perry
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Jun 13, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2025

Excellent service. Staff were attentive and polite. The car was done ahead of schedule. Waited for my car and the waiting area was comfortable and spacious. More

by Debdimo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Jun 13, 2025 -

Ira Lexus Danvers responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 12, 2025

Perfect ! As always! They were attentive and punctual. They are always pleasant and professional. Appreciate them! More

by Carpenitore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 11, 2025

Very good service. In and out in. Couple of hours. Used a loaner vehicle to go shopping to kill time. Everything came out great. Abraham took good care of us. More

by gbotko66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham - Service
Report | Print
Jun 13, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Abraham here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2025

Everyone very curtious with all my needs and explained all my questions with no hesitation will definitely come back More

by Geotheo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Report | Print
Jun 12, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 10, 2025

Ira Lexus is a class A dealership with customer service in mind. The service rep that handled my vehicle ( Dave Gesler) was over the top helpful in keeping me informed of the status of my vehicle and respo More

by Bob Sheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Gesler (excellent employee)
Report | Print
Jun 12, 2025 -

Ira Lexus Danvers responded

Hi Bob, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We hope you have a great day!

June 07, 2025

Very attentive to customers, even when their car is 13 years old! I feel seen. More

by Gingee180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Maclean
Report | Print
Jun 10, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

Mark Mclean is my service advisor and Manny Rosa is my technician. There is always good communication and updates . I trust them both completely on the advice that is given and the work that is done More

by asherry8183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean and Manny Rosa
Report | Print
Jun 10, 2025 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

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