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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
463 Reviews

463 Reviews of Ira Lexus Danvers - Service Center

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June 10, 2024

As usual my service was reasonably quick and efficient. My regular agent was not available but a different person was assigned and the device was done seamlessly. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 13, 2024 -

Ira Lexus Danvers responded

Hi Tony, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2024

It started off a little rough, but by the end I was very happy with how I was treated. The manager Joan made me feel comfortable and happy at the end… thanks again More

by Cgburkhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2024

Service is great. Consultants are courteous, knowledgeable and considerate. I would recommend their services to others. More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Ira Lexus Danvers responded

Hi Alice, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

The entire staff is extremely knowledgeable. Everyone is very helpful. I have always been extremely satisfied with my services at this dealership. More

by kristen vale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Ira Lexus Danvers responded

Hello Kristen, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2024

Thought I had a beak problem which turned out to be rust from non-usage, breaks were inspected and found to be fine, no charge. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

June 05, 2024

pleasant, courteous and cordial I have always had a good experience here highly recommend this dealership More

by timsheaseagull97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDK
Jun 07, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2024

Mark always does a great job letting me know updates! Always grateful for the loaner use and the cleaning of my vehicle after the service. More

by jdunning45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dermody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2024

Impressive! Very efficient and pleasant and professional. First time w IRA Lexus, and very happy to have interior cleaned. Also fuel pump was covered by warra More

by Kip.Abbottkipj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pelligrino
Jun 07, 2024 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 04, 2024

Excellent customer service especially from my advisor Brendan Deangelis. Irá Lexus at Danvers keep my vehicle in excellent condition. More

by sandraguillen69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ira Lexus Danvers responded

Hi, it's experiences like yours that really keep us motivated! Thank you for letting Brendan know how we did! We look forward to helping again in the future. Take care!

June 04, 2024

Friendly, professional and efficient. Great communication and very helpful. I have been using Ira for many years. More

by Jeff 55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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