
Ira Lexus Danvers
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,321 reviews
The key is the service provided by Dennis Pellegrino, Assistant Service Manager. He is able to coordinate appropriate resources at a reasonable price. Assistant Service Manager. He is able to coordinate appropriate resources at a reasonable price. More
very good job and well. My loaner car was ready when I got there very fast in and out. My loaner car was ready when I got there very fast in and out. More
Richard was very helpful, responsive and communicated with us throughout the process from drop off, updates, and pick up. The service was prompt and we appreciated the clean car! with us throughout the process from drop off, updates, and pick up. The service was prompt and we appreciated the clean car! More
We did purchase our vehicle from them. But what I am reviewing is the service I received today. I had a tire rotation oil change and 3 wiper blades put on. The service advisor Dennis Pelle But what I am reviewing is the service I received today. I had a tire rotation oil change and 3 wiper blades put on. The service advisor Dennis Pellegrino was fantastic. He gave me an estimated time for my vehicle to be done since I was waiting for it and it was right on time. He also informed me of another item to look at having fixed the next time I’m in and provided an estimate for the work. Great communication and timeliness. More
Manny Rosa and Jen Perry are great. I'll definitely be back. Thank you to both. I'll definitely be back. Thank you to both. More
Excellent service. Staff were attentive and polite. The car was done ahead of schedule. Waited for my car and the waiting area was comfortable and spacious. Staff were attentive and polite. The car was done ahead of schedule. Waited for my car and the waiting area was comfortable and spacious. More
Perfect ! As always! They were attentive and punctual. They are always pleasant and professional. Appreciate them! As always! They were attentive and punctual. They are always pleasant and professional. Appreciate them! More
I had the best experience at IRA in Danvers! My salesman Mark was enjoyable to work with, he didn’t pressure me into buying a car that was available in the lot. I was able to buy the NX 350H th My salesman Mark was enjoyable to work with, he didn’t pressure me into buying a car that was available in the lot. I was able to buy the NX 350H that was being built and shipped! I received a fair trade on my used Lexus. When my vehicle arrived I met with Mark to review my purchase and my car as it just arrived off the delivery truck! It wasn’t ready to drive yet! I then met with Gabe in finance who was also great to work with! He didn’t pressure me into getting more options I didn’t want, although I did end up with some additional maintenance and service! Mark delivered my car to me yesterday and spent time setting up several options including the Lexus App! He went the extra mile to be sure I had what I needed to drive off! I look forward to having service with IRA in Danvers and future purchases with them!! More