
Ira Ford Auburn
Auburn, MA
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To start out, I bought my Ford Truck from Langway Ford because they had the best price. I had reviewed at least three other dealerships. Major difference in price. The staff is very friendly and helpful. because they had the best price. I had reviewed at least three other dealerships. Major difference in price. The staff is very friendly and helpful. Most importantly they say what they are going to do and do what they said that they would do. Total honesty is not a really strong trait in most dealerships. Langway Ford's honesty is a breath of fresh air in a new vehicle buying experience. More
In the past,my experiences with car salesmen has been on the lines of a high pressure horror show, rather than a relaxed day of searching for a new car. I had heard that Langway was doing fantastic deals on the lines of a high pressure horror show, rather than a relaxed day of searching for a new car. I had heard that Langway was doing fantastic deals on new cars, and with my past experiences with dealers, I was a bit leary of what to expect from them. Right from the very minute that I had met George, it was like meeting up with a long lost friend. It was a true pleasure talking with him. As for buying a car, he really didn't have to try and do the "high Pressure" thing with me. I already knew what car I wanted, and the only thing left was to see what they would give me for my trade-in and what would they ask for the car that I wanted. Well without a doubt, they definitely were giving great deals on cars, but they also gave me a great deal on my trade-in. I ended up driving out of Langway with the car of my dreams, and a new friend in George Loiseau. More
Oh my goodness, what a pleasurable experience! We came home with the exact car that we wanted, the 2013 Ford Escape SEL. Elmer, Pete, Brian were wonderful. There are no games played. They tell you up fron home with the exact car that we wanted, the 2013 Ford Escape SEL. Elmer, Pete, Brian were wonderful. There are no games played. They tell you up front what the discount is off of the sticker price. Everyone pays the same. In my very honest opinion, the people that work at Langeway Ford are honest people with a deep seated sense of professional integrity. If you are in the market, check them out, you won't be disappointed. By the way, we LOVE our new car!!! Thank you Elmer, Brian, and Pete! More
From my initial phone call from Pete at Langway to picking up the car everyone was honest and helpful. Justin worked the computer and phones to get us the best interest rate. I bought this car for my picking up the car everyone was honest and helpful. Justin worked the computer and phones to get us the best interest rate. I bought this car for my daughter. Our sales person, David, focused on making sure my daughter was comfortable with every aspect and feature of the car before she left the dealership. As a parent, I was able to watch my daughter drive off feeling confident she was able to drive safely without having to fumble around with the controls on her new car. More
This dealership competes against the huge mega dealerships that serve the same area. I recently purchased a vehicle from the other dealership (within in 1 month) then one at Langway and the experi dealerships that serve the same area. I recently purchased a vehicle from the other dealership (within in 1 month) then one at Langway and the experience could not have been different. The people here at Langway are nice, friendly, no pressure people. They treat people professionally and are willing to work with the customer to get them into the right vehicle. I would definitely recommend this dealership to get you into the vehicle you want. I wish I bought the other vehicle here too! More
My husband and I went in looking for a new car and to trade in our Mazda. The sales person was very helpful. The finance person was really helpful and worked very hard to get us approved. We will certain trade in our Mazda. The sales person was very helpful. The finance person was really helpful and worked very hard to get us approved. We will certainly come back and recommend to friends and family. More
A great experience overall. The sales manager is very pleasant to deal with and everyone I came into contact with was pleasant and professional with the exception of the original sales guy who tried to t pleasant to deal with and everyone I came into contact with was pleasant and professional with the exception of the original sales guy who tried to tell me what features I wanted and didn't want. I'd highly recommend Langway to anyone and I love my 2013 Escape. More
Excellent dealership. They definitely care for the customer from the time you walk on the lot until you drive your new vehicle off. Very friendly and personable staff. No pressure approach and extre customer from the time you walk on the lot until you drive your new vehicle off. Very friendly and personable staff. No pressure approach and extremely knowledgeable sales personnel. I would definitely recommend this dealership to family and friends. Langway cares about its image and the quality product it sells. This is observed through the cleanliness of the showroom and service area and the vehicles they have on the lot. Pricing is excellent and exceeds the majority of car pricing websites. They are a no-haggle dealership which made the experience more enjoyable since they give you the best pricing available without having the tedious and stressful need to negotiate the bottom line, including all current rebates and incentives. Additionally, I received a fair price on my trade-in that exceeded KBB's recommendation. The process was extremely quick and painless. Couldn't be happier with Langway Ford and will be using them for all future purchases. If you want the best pricing around and deal with consummate professionals who truly put the customer first, I strongly urge you to visit Langway Ford. More
David Hines is an excellant salesman. If fact my sale of my truck went so well, I came back with my aunt a month later and bought her a new car also. Thank you David Hines. my truck went so well, I came back with my aunt a month later and bought her a new car also. Thank you David Hines. More
Our overall experience dealing with Langway Ford was excellent. All the people that we encountered were very friendly and curteous, especially our sales associate. We especially liked not having to nego excellent. All the people that we encountered were very friendly and curteous, especially our sales associate. We especially liked not having to negotiate a price. Everything was clearly marked and completely explained. We highly recommend Langway Ford. More