Ira Ford Auburn

Was mislead and way over spent for a diagnosis, car was never fixed after spending over $200, car service delivery was good, but everything else was terrible never fixed after spending over $200, car service delivery was good, but everything else was terrible More

Made an appointment online for 730 drop off 11 am pick up for an oil change. They called at 740 to upsell other services before they even looked at the truck. I then Show up at 11 and they knew nothing of t for an oil change. They called at 740 to upsell other services before they even looked at the truck. I then Show up at 11 and they knew nothing of the pickup time said it doesn’t show in their system. They looked the truck over about 815 then didn’t touch it after that. Communication from them is very limited. Ended up taking them 5 plus hours to do just an oil change 2 plus hours was after they knew I was waiting and the truck was on a lift. Which is why I couldn’t take it. More

Zach was very professional and very knowledgeable. Very pleasant to talk to. Very understanding of my responses to items that need to be addressed Very pleasant to talk to. Very understanding of my responses to items that need to be addressed More

Off the hook place , best people there , attention, understanding your needs, cannot go wrong , I’ll be back definitely for another service understanding your needs, cannot go wrong , I’ll be back definitely for another service More

Short wait time. Reasonable oil change and tire rotations. Good safety inspection on the vehicle. Reasonable oil change and tire rotations. Good safety inspection on the vehicle. More

Jen is always accommodating, helpful and knowledgeable. I would recommend I lRA ford. I have only dealt with the service dept. I would recommend I lRA ford. I have only dealt with the service dept. More

The service department is superb. They kept me informed of the progress of the service They kept me informed of the progress of the service More

I had a great experience at Ira Ford for my car detailing. The team was friendly and did an awesome job. My service advisor, Garret, was super helpful and kept me updated. My car looks amazing now, detailing. The team was friendly and did an awesome job. My service advisor, Garret, was super helpful and kept me updated. My car looks amazing now, and I’d definitely recommend them More

Great service. Never had a problem here. They've always gotten my car in and out in a reasonable time and all the employees are helpful and have really good attitud Never had a problem here. They've always gotten my car in and out in a reasonable time and all the employees are helpful and have really good attitudes. More

They were efficient and timely! Contacted me about what was needed and make sure I was all set. Great work. Contacted me about what was needed and make sure I was all set. Great work. More