Ira Ford Auburn

Very clean and efficient, good at keeping me informed , and work has always been good and work has always been good More

Amazing customer service from the beginning to the end of my purchase! Highly recommend for everyone! my purchase! Highly recommend for everyone! More

Just recently got my truck back after having warranty work done at Prime Ford in Auburn ma. The service provided and the attention to detail were outstanding. Prime is lucky to have Kyle and Zack on thei work done at Prime Ford in Auburn ma. The service provided and the attention to detail were outstanding. Prime is lucky to have Kyle and Zack on their service team. Both are consummate professionals and kept me well informed through the whole process. More

Kyle in service dept went above and beyond to complete a repair and make me feel as though I mattered and was heard after a horrible experience at another dealership. repair and make me feel as though I mattered and was heard after a horrible experience at another dealership. More

I gave it 1 star because i had no choice. Had the worst experience ever they have done this 2 times to me already drop my vehicle off have it their all done and goes untouched i will never ever go back her experience ever they have done this 2 times to me already drop my vehicle off have it their all done and goes untouched i will never ever go back here again for anything they are by far the worst service car dealership in the area. And i will make sure that anyone that asks will know about my experience and i will not recommend anyone to buy or service their vehicle at this location. With that being said peace. More

I have had nothing but excellent service and they have I have had nothing but excellent service and they have restored my faith in dealerships. My sales rep David Haynes and my service rep Zack are amazi I have had nothing but excellent service and they have restored my faith in dealerships. My sales rep David Haynes and my service rep Zack are amazing. I recommend Prime Ford to all my family and friends. They treat you like a person and not a number. I have never been treated this well at a dealership. More

They are very good with their service and taking care of any problem you may have!! any problem you may have!! More

Christopher was very helpful in getting my car fixed and getting me a rental car getting me a rental car More

Great experience all around. Quick, efficient and not overly expensive. Especially bringing in a Nissan to a Ford dealer. My experience with the service department was perfect. overly expensive. Especially bringing in a Nissan to a Ford dealer. My experience with the service department was perfect. More

Kyle at Prime Ford was top notch. Great service experience. Highly recommend Kyle at Prime Ford kept me informed from start to finish with updated messages throughout process. experience. Highly recommend Kyle at Prime Ford kept me informed from start to finish with updated messages throughout process. More