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Ira Ford Auburn

Auburn, MA

4.7
874 Reviews

780 Washington St

Auburn, MA

01501

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Showing 874 reviews

June 09, 2025

Prices are decent, staff is friendly, service is good if you deal with the right person. More

by krautfire
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
Jun 12, 2025 -

Ira Ford Auburn responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

The service here is consistently outstanding. The staff is not only professional and courteous but also genuinely friendly, making every interaction a pleasant experience. Their commitment to exc More

by Bmjack217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Jun 11, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2025

Work was done by appointment. The agent was attentive, concerned and informative. He kept me informed and all work was done quickly and well done. More

by rwahl70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Jun 11, 2025 -

Ira Ford Auburn responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

June 05, 2025

The service at Ira Ford Auburn was great. The staff answered all my questions and provided great service. More

by Axef41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Jun 08, 2025 -

Ira Ford Auburn responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. We can't wait to see you again, have a great day.

June 05, 2025

I was there for an oil change. The service adviser was great and the salesman that I bought the vehicle from greeted me too. More

by ddearnley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee, Zachariah Lussier
Jun 09, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2025

Great service. Nice people. Honest quotes on repairs. Convenient location to me.. Very knowledgeable staff. More

by sandraroukat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyone who fixes my car, Garrett Lavallee, Zachariah Lussier
Jun 07, 2025 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2025

Best dealership around. Jen was so good and very helpful. Definitely will go again and see her More

by Paulburban13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Stephanie Alderson, Jen Dubos
Jun 04, 2025 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

Great service. Brought in for oil change but needed some repairs due to a leak. Gave me a loaner car while they worked on the repairs. Kept me updated on thenproces More

by tdean1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Kyle Radziewicz, Stephanie Alderson, Anthony Palmieri, Garrett Lavallee, Liz Wykes, Bert Surrell, Jen Dubos, Zachariah Lussier
May 30, 2025 -

Ira Ford Auburn responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2025

Very helpful regarding the maintenance of my vehicle . Did very well with my car overal More

by ceburkett02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Jun 01, 2025 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

I am pleased with Ira ford's service. They picked my car up serviced it and brought it back to me. Also they gave me a video description of the work they did on my car and what needed to More

by reecy24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz, Liz Wykes, Zachariah Lussier
Jun 01, 2025 -

Ira Ford Auburn responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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