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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
855 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 855 reviews

May 30, 2025

Great service. Brought in for oil change but needed some repairs due to a leak. Gave me a loaner car while they worked on the repairs. Kept me updated on thenproces More

by tdean1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Kyle Radziewicz, Stephanie Alderson, Anthony Palmieri, Garrett Lavallee, Liz Wykes, Bert Surrell, Jen Dubos, Zachariah Lussier
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May 29, 2025

Always great to deal with them for all of our vehicle needs. Thank you for the great service! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee
Report | Print
May 29, 2025

Service was prompt. Garrett, my adviser was awesome. He took me earlier even though my appointment was an hour later. More

by caovian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee
Report | Print
May 29, 2025

Everyone was super professional. Garrett in the service department and Stephanie arranging rides for me were outstanding. More

by James.cellucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Alderson, Garrett Lavallee
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May 28, 2025

Great experience with IRA. Zack is very helpful and knowledgeable. I would highly recommend IRA’s service department More

by Randy D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
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May 30, 2025 -

Ira Ford Auburn responded

Hi Randy, thank you for your kind review; we are happy to pass along your comments to Zack here at Ira Ford Auburn! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2025

The dealership boasts of, Professional and knowledgeable service advisors. Ease of appointments and promised completion of tasks More

by Regie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
May 29, 2025 -

Ira Ford Auburn responded

Hi Regie, thank you so much for your positive comments about Ira Ford Auburn! Feel free to reach out to us if you need anything. Have a wonderful day.

May 27, 2025

Our experience at Ira Ford in Auburn MA. Was above and beyond! Working with Kyle was a breath of fresh air. He was polite, welcoming and honest with a great sense of humor. Andrew in financi More

by Jacobsestate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle DePold
Report | Print
May 29, 2025 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2025

I was in for an oil change and brake fluid flush. Wonderful service. Clean and well stocked lounge. More

by nlee010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee
Report | Print
May 24, 2025 -

Ira Ford Auburn responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2025

My very first car service at this location and staff Bert was Great.!! Quick and easy service. More

by farishashariff92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
Report | Print
May 26, 2025 -

Ira Ford Auburn responded

Hello, thank you for your kind review; we are happy to pass along your comments to Bert here at Ira Ford Auburn! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2025

The staff at IRA are very friendly and informative, the wait was short and they kept me informed as I was waiting.. Great place I recommend them to all my friends and family.. More

by Kathypena20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Scott. 5 stars
Report | Print
May 26, 2025 -

Ira Ford Auburn responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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