Back

Ira Ford Auburn

Auburn, MA

4.7
926 Reviews

780 Washington St

Auburn, MA

01501

Directions

By Type

Showing 926 reviews

September 05, 2025

IRA ford has a great team from sales to service. I have service complete all my installations for accessories I purchase. Visit Ira ford stop in start with David Hayes for the right vehicle for yo More

by PamelaGarnevich
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Hayes Jr, Lauren Ostiguy, Liz Wykes, Jen Dubos
September 05, 2025

All service providers were excellent and kept me updated throughout the entire process regarding my vehicle. More

by Itcrealty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Dubos, Zachariah Lussier
September 05, 2025

Service communicates well. Discusses options for repairs, and works to return your car same day More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Dubos
September 03, 2025

I recently bought my first car, and I feel truly fortunate to have worked with Kyle. From the very beginning, he was genuine, respectful, and patient. During the test drive, I asked a lot of questio More

by Oak
Recommend Dealer
Yes
Employees Worked With
Kyle DePold
September 02, 2025

IRA Ford Auburn went above and beyond again. My car needed a lot of work done and they took very good care of me and my vehicle the whole time. Zack my sales representative was always informativ More

by Sampson1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
August 30, 2025

Exceptional service start to finish! From appointment arrival with Zach, through tech service with Erik. Amazing attention, info and follow through. Special kudos to Zach. Was having a v More

by Jcacciapuoti13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Sep 03, 2025 -

Ira Ford Auburn responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. Thank you, and have a fantastic day!

August 29, 2025

Service advisor and service manager were professional and guided me through the repair process I would recommend them More

by jmoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy, Andrew Dupuis, Garrett Lavallee
Sep 01, 2025 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 28, 2025

Wonderful customer service from Elizabeth today. Very friendly and helpful. The work was completed very quickly. More

by jlbarnes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Sep 01, 2025 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Auburn! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2025

Great communication and service. Zach did great work and I was very satisfied with my experience More

by carwmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Aug 30, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 27, 2025

The professionals at Ira Ford gives the customer terrific service and gets you in and out in a timely manner. More

by tfcreamer42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
Aug 30, 2025 -

Ira Ford Auburn responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

1
...