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Ira Ford Auburn

Auburn, MA

4.7
1,040 Reviews

780 Washington St

Auburn, MA

01501

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Showing 1,040 reviews

March 06, 2026

Great no pressure sales team, a few questions along the way called my sales guy David Haynes and he would get right back to me with the answer. More

by David.roy4100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Haynes, Lauren Ostiguy
Mar 07, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 03, 2026

Service Director was supposed to get back to me never did with a more professional dealership More

by impeydavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bleckley, Stephanie Alderson
Mar 05, 2026 -

Ira Ford Auburn responded

I'm sorry to hear that you were disappointed with the communication. I did leave a voicemail that evening letting you know we would reduce the repair by $150, but I understand how frustrating it can be if we didn't connect directly. I left you another voicemail a few minutes ago; please call back at your earliest convenience. Thank you, David Bleckley Service Director - Ira Ford Auburn (774) 450-1526 dbleckley@group1auto.com

February 28, 2026

Excellent service. Elizabeth was fast efficient and knowledgeable. I would recommend your service dept to anyone More

by Pooltoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Mar 03, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with Elizabeth! Thanks for the recommendation, and have an amazing day!

February 26, 2026

Having a car problem is nerve racking. From my phone call to Ira to the time I picked up my car they explained the problem and told me what was needed to make the repair. Having needing More

by Patsantimore
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Mar 02, 2026 -

Ira Ford Auburn responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2026

I was EXTREMELY PLEASED AND SATISFIED WITH the assistance I received and the quality of the staff's professionalism. Truly FIRST RATE! ENADORA AND BURT ARE REMARKABLE WORKERS AND AN EXTREME ASSET TO IRA FORD More

by olivermatthew816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ENADORA O'CONNOR , Liz Wykes, Bert Surrell
Mar 02, 2026 -

Ira Ford Auburn responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2026

They provided great service of exactly what I needed. All of the staff were super friendly and helpful! More

by Shawna.mell44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure her name but worked in services and was super helpful.
Mar 01, 2026 -

Ira Ford Auburn responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2026

Best all around Ford Dealer! Sales were phenomenal to deal with, and service is to notch! More

by dlil9194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enadora Oconna
Feb 19, 2026 -

Ira Ford Auburn responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Ford Auburn. We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2026

Personal at the dealer were very kind and helpful I was pleased for there kindness More

by Raslan ammar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley
Feb 19, 2026 -

Ira Ford Auburn responded

Hi Raslan, thank you so much for your positive comments about Ira Ford Auburn! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2026

I was given an 8:00am appointment so I dropped my vehicle off the night before. I later received my reminder text stating the time change to 9:45am. On the day of my appointment I texted at noon to ask for More

by Honeypot
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enadora
Feb 21, 2026 -

Ira Ford Auburn responded

Thank you for taking the time to share your experience. We would like the opportunity to resolve this; can you please reach out to the Service Director at you your earliest convenience.   Thank you,   David Bleckley Service Director - Ira Ford Auburn dbleckley@group1auto.com 774-450-1526

February 14, 2026

Gracias por el excelente servicio lo recomiendo a mis amigos a visitar irá Ford auburn More

by victormduranvasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Feb 15, 2026 -

Ira Ford Auburn responded

Hola, ¡nos alegra mucho haberle brindado una experiencia positiva! Su recomendación es muy importante para nosotros y nos alegra haberla merecido. Gracias por tomarse el tiempo para compartir su experiencia positiva. ¡Que tenga un buen día!

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