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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
851 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 851 reviews

May 28, 2025

Great experience with IRA. Zack is very helpful and knowledgeable. I would highly recommend IRA’s service department More

by Randy D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
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May 27, 2025

Our experience at Ira Ford in Auburn MA. Was above and beyond! Working with Kyle was a breath of fresh air. He was polite, welcoming and honest with a great sense of humor. Andrew in financi More

by Jacobsestate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle DePold
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May 27, 2025

The dealership boasts of, Professional and knowledgeable service advisors. Ease of appointments and promised completion of tasks More

by Regie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
May 24, 2025

My very first car service at this location and staff Bert was Great.!! Quick and easy service. More

by farishashariff92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
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May 26, 2025 -

Ira Ford Auburn responded

Hello, thank you for your kind review; we are happy to pass along your comments to Bert here at Ira Ford Auburn! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2025

The staff at IRA are very friendly and informative, the wait was short and they kept me informed as I was waiting.. Great place I recommend them to all my friends and family.. More

by Kathypena20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Scott. 5 stars
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May 26, 2025 -

Ira Ford Auburn responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2025

Great service, fast, reliable, flexible. Informative without pressure. Service advisor was extremely helpful and friendly. More

by beckiyerger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
May 26, 2025 -

Ira Ford Auburn responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2025

I was in for an oil change and brake fluid flush. Wonderful service. Clean and well stocked lounge. More

by nlee010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee
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May 24, 2025 -

Ira Ford Auburn responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2025

Excellent and professional communication and work. Had me in the next morning and my Broncos sport back before 1:30 PM. More

by Boucherdesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Kyle Radziewicz, Stephanie Alderson, Anthony Palmieri, Garrett Lavallee, Liz Wykes, Bert Surrell, Jen Dubos, Zachariah Lussier
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May 25, 2025 -

Ira Ford Auburn responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 23, 2025

Great customer service and I was impressed with the communication process while my truck was being worked on. I was updated throughout the process and informed of any charges that may occur. When I p More

by Josephyaskis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee
Report | Print
May 24, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2025

Friendly and courteous staff. Showed me the results of my oil change via video which was very helpful. Had a small glitch at check out but they were able to resolve to my satisfa More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Jen Dubos
Report | Print
May 24, 2025 -

Ira Ford Auburn responded

Hi Kathy, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. Please let us know if there is anything else we can do for you; we are more than happy to help!

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