Ira Ford Auburn
Auburn, MA
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Great no pressure sales team, a few questions along the way called my sales guy David Haynes and he would get right back to me with the answer. way called my sales guy David Haynes and he would get right back to me with the answer. More
Having a car problem is nerve racking. From my phone call to Ira to the time I picked up my car they explained the problem and told me what was needed to make the repair. Having needing From my phone call to Ira to the time I picked up my car they explained the problem and told me what was needed to make the repair. Having needing a car repair isn't fun but knowing it will be repaired efficiently makes it a little easier. More
I was EXTREMELY PLEASED AND SATISFIED WITH the assistance I received and the quality of the staff's professionalism. Truly FIRST RATE! ENADORA AND BURT ARE REMARKABLE WORKERS AND AN EXTREME ASSET TO IRA FORD I received and the quality of the staff's professionalism. Truly FIRST RATE! ENADORA AND BURT ARE REMARKABLE WORKERS AND AN EXTREME ASSET TO IRA FORD!!! THEY WERE THOUGHTFUL, COURTEOUS, KIND, AND EXTRAORDINARILY PROFESSIONAL AS WELL AS RESPECTFUL IN TENDING TO MY NEEDS! 😃👍 More
I was given an 8:00am appointment so I dropped my vehicle off the night before. I later received my reminder text stating the time change to 9:45am. On the day of my appointment I texted at noon to ask for off the night before. I later received my reminder text stating the time change to 9:45am. On the day of my appointment I texted at noon to ask for any updates. (None) At 3:10 I asked again. At 3:30 they got back to me they were just finishing up another vehicle and hoped to get mine in next. The problem was finally being addressed when I arrived at 4:45pm to pick up my vehicle before the service department closed for the day. It took 10 minutes to do a software update and get my electronics functioning properly again! More

