Inver Grove Hyundai

SHADY!!!! UNETHICAL!!@@ Do not buy a used car from this place!!!!🤨😠 They are shady. If I could give them a zero, I would! I bought a car last week and it bro Do not buy a used car from this place!!!!🤨😠 They are shady. If I could give them a zero, I would! I bought a car last week and it broke down in a day! I ended up getting my money back but I decided to write a review because the exact same car is back on the lot and being advertised on Carguru and probably other sights. It's a 2010 gold Chevy Impala with about 151, 000 miles on it. It has a bad transmission. It's not only being advertised but it's being advertised for over $800 more then what I paid for it last week. I'm guessing they did something to make it run again, but I would bet it's not a permanent fix and I would bet it's the similar thing they did before I bought it. This is unethical to put a sell a car you know is no good. A big company like this can send it to the car auction or at least be transparent that this is a mechanic special and lower the price. This is what makes them shady. They only have a three day/300 mile exchange policy, which is little to nothing. I bought the car one day and my husband and I picked it up the next. We took it for a spin and noticed it was making a clicking noise and I didn't notice the day before. Tom Toohey asked to take it for a ride with my husband. I had to leave. Tom Toohey told my husband he was going to make an appt at the shop for him the following week. So Tom new it was bad! My husband drove it to work and on his way home it started popping out of gear. He got home and went to the store and it broke down on the way. He had to get towed to the house. We called Tom, the used car sales manager and demanded our money back. He wanted us to to the 3 day exchange program but we refused. Tom ended up getting the car towed to Home, a transmission shop; the same shop he was going to make an appt for my husband the next week. So these guys knowingly put a bad car on the lot with a shanty 3 day exchange policy. I did not expect this from a well known dealer, Saxon! I had the worst customer service interaction with Tom Toohey and the worst car buying experience in my life. Don't do it!!! They are not to be trusted!!!!😠😠 You've been warned!!! More

TERRIBLE!! This is our first time consider buying a Hyundai car but we had a very poor experience at this dealer (Inver Grove) last night. We came in to test dri This is our first time consider buying a Hyundai car but we had a very poor experience at this dealer (Inver Grove) last night. We came in to test drive a car with an intention of buying the car. Everything was smooth and pleasant until our sales person brought in the sales manager when we asked for the best price they could offer. He was very loud from get-go, maybe that's his style to intimidate his customers to agree to their price. We mentioned that he didn't need to worry about our credit and he counted that a lot people said that but turned out to be bad. Maybe he was not lying about his experience but he made presumptions about us. He also indicated that we cannot afford a new car because he was not able to agree to our offer. It is OK if we cannot reach a deal, but it is NOT OK to treat us poorly with a bad attitude. The whole conversation took less than 10-min but made us so uncomfortable. He was a bully the whole time and that poor sales person sitting there didn't dare to say a word the whole time. At the end of the conversation, he stood up and stomped his way back to his office like we have wasted his time. We have been to quite a few dealers and bought a few new cars before, this is the worst experience! This will be our first/only encounter, definitely the last one, with this sales manager but we sure hope he doesn't create a hostile working environment for his employees with his rudeness. On a side note, we went to the dealer next door and bought a new SUV there right after we walked out the Hyundai Inver Grove. More

Service I'm sitting at Hyundai because my check engine light came on. I had my car repaired to the tune of 5,000.00 plus change in July. My turbo went out amo I'm sitting at Hyundai because my check engine light came on. I had my car repaired to the tune of 5,000.00 plus change in July. My turbo went out amongst other things.. Any way the guy in service is helping me and he's sitting in my car when he gets out, and the manager whispers in his ear this is not related without even checking my car. The guy in service gets a print out and tells me it would cost 199.99 to check my car. Would you have them check your car after something like this? I told them to fix my seat belt which was under recall and I left. I have spent thousands of dollars at this dealership, and have referred at least 5 different people who actually bought cars, and to feel like I get treated like crap by them is a understatement!!! More

Leasing my vehicle A great crew of very knowledgeable sale employees, a pleasant experience. Worked to make my payment within my budget and helped set the computer for A great crew of very knowledgeable sale employees, a pleasant experience. Worked to make my payment within my budget and helped set the computer for me. More

Extremely Happy with the Service Nickolai was helpful and informative on every stage of my purchase. He even came to my place to explain few functionalities in my car. Overall happy d Nickolai was helpful and informative on every stage of my purchase. He even came to my place to explain few functionalities in my car. Overall happy doing business with Invergrove Hyundai. More

New Car I do not wish to leave a review of our experience buying a new Hyundai. If we weren't satisfied with the price we wouldn't have purchased the car. I do not wish to leave a review of our experience buying a new Hyundai. If we weren't satisfied with the price we wouldn't have purchased the car. More

Excellent new management Inver Grove Hyundai is under new ownership, and the quality of the management is excellent. The sales people were always good, under this and previous Inver Grove Hyundai is under new ownership, and the quality of the management is excellent. The sales people were always good, under this and previous ownership. The thing that truly made this sale was foremost, my 2016 Hyundai. I had absolutely no complaints about the vehicle and loved it. I traded it before it got high miles and this could only happen because everyone from sales to management to finance, made the transaction possible. This is a first rate dealership. I bought this car because it is a beautiful, fine automobile, with all the bells and whistles. From past experience, I know the service at Hyundai will be excellent. More