522 Reviews of Interstate Ford - Service Center
Didn’t get a call when my vehicle was finished, they actually kept it an extra day. I was told they wrote down my number wrong. I’ve only ever serviced my truck at that dealership, they should have my actually kept it an extra day. I was told they wrote down my number wrong. I’ve only ever serviced my truck at that dealership, they should have my number in their system. When I picked my truck up I was given my key and told it was somewhere out in the lot. I had to walk around the lot for a couple of minutes looking for it. We own a Mini Cooper as well. When that vehicle gets serviced they wash it and bring it right up out side the service door. Completely different customer service on a car that cost half as much. I generally keep my expectations low so I’m not upset when they aren’t met. The crew at Interstate Ford unfortunately kept that bar low. The service advisor was nice, but I certainly didn’t walk out feeling like I was a valued customer. More
We've purchased many vehicles from Interstate Ford because we appreciate their close proximity to our home and feel like we receive great service. Its too bad Ford insists on badgering customers for because we appreciate their close proximity to our home and feel like we receive great service. Its too bad Ford insists on badgering customers for reviews for every small interaction. I dread taking our vehicles in just for an oil change because I know I'll get at least 2 emails and if I don't respond I'll get badgered. If we didn't like the dealership or Ford products, we would keep buying them. Isn't the repeat business enough? More
Adrian takes care of his customers. It’s a clean place with plenty of inventory It’s a clean place with plenty of inventory More
Prompt and courteous service. Thanks. Work was done in a timely manner. Thanks, service department. Thanks. Work was done in a timely manner. Thanks, service department. More
The people are professional and friendly. Great place, great place, great place, great place, great place! Great place, great place, great place, great place, great place! More
Great dealership. Easy to schedule appts. No hassle. Great service. Friendly staff always accommodating. Highly recommend. Easy to schedule appts. No hassle. Great service. Friendly staff always accommodating. Highly recommend. More
the services are quick. NO waiting time. Got a chance to look for new cars as well. NO waiting time. Got a chance to look for new cars as well. More
Quick and easy no games no gimmicks. We have a new baby and they were very consinisious about it. We have a new baby and they were very consinisious about it. More
We came in for an oil change. Was done within the timeline requested. Super easy to schedule and get completed. Was done within the timeline requested. Super easy to schedule and get completed. More
In and out within 20 minutes! Super easy to schedule and complete replacement of a plastic part on our fender. Super easy to schedule and complete replacement of a plastic part on our fender. More