International BMW

Bad Customer experience will never recommend any one. On OCT 26th 2016 I went to see BMW and sales person Brian Grudnowski Showed me BMW 7 Series 2008. Since it was raining we test drove the car and he di On OCT 26th 2016 I went to see BMW and sales person Brian Grudnowski Showed me BMW 7 Series 2008. Since it was raining we test drove the car and he didn't know much about the car. I came back and ask him what will be deal and he gave me the price which I kind of liked. He suddenly brings the application and told me to fill it out which I did. He ran my application with Finance Manager Moe Hassan and Moe came back and told me that my loan will be done 99% without getting my pay stubs and all. He also mentioned that I should sign the contract that way he will hold the card for me without charging me anything on my credit card. I asked him twice I am not paying anything and he said NO. After two days I called him and left him messages that what happened about my loan he never answered. On Saturday Oct 29th finally he called me and said that my loan is approved and I need to go pick up my car. In the mean time they received calls for swapping tires which I never requested. I went to the dealer after my work and I saw scratches on the car and Brian also told me that there is little bit leakage for oil which is common in all V8 cars. I got scared because I was spending $20000 on that car. I left and Brian called me and I told him I call you Monday. I asked few friends and they advise me that I should buy newer model. I called Brain Monday Oct31 and told him that I am not interested in this car anymore. After one hour sales manager Arthur called me and said that for swapping the tires they will charge $1000 which I never requested. I saw my credit card charged for $1000. I called them back but n one pick up the call. I also called and left message to General manager and he said that he will charge me $1000 money and start arguing with me. I will never advised to go and deal with these Robbers Because they just rip off customers. I work for the bank from last 10 years and I do auto loans too. if customer not interested we never charge them for printing or anything. More

Great service! Excellent customer service! Mike Willer is an outstanding & very knowledgeable sales person! Very happy with my new BMW family! Would recommend IA Excellent customer service! Mike Willer is an outstanding & very knowledgeable sales person! Very happy with my new BMW family! Would recommend IA to anyone! Sara Hays More

luxury service and attention to go with a luxury vehicle Had a great experience from start to finish with Andrew. We look forward to being repeat customers. Knowledgeable and professional staff that truly Had a great experience from start to finish with Andrew. We look forward to being repeat customers. Knowledgeable and professional staff that truly made us feel like royalty. More

My amazing experience! I could not have asked for a better car-buying experience! Zack listened and helped me find the exact car I wanted! Art and Mo also made my adventur I could not have asked for a better car-buying experience! Zack listened and helped me find the exact car I wanted! Art and Mo also made my adventure into car-buying completely comfortable, and I just want to thank everyone at International BMW for helping me find and purchase my dream vehicle! More

BMW M4 Service, The best experience ever. Service was fast and My service advisor Joe was on the ball got my car done fast went over the details of the service and was thorough, the whole staf Service was fast and My service advisor Joe was on the ball got my car done fast went over the details of the service and was thorough, the whole staff was friendly and even the Parts and service manager said hello to me made sure I was being taken care of. I also Was introduced to The GM and the Owner which I thought was above and beyond. I will only service my car at international autos BMW More

The easiest car buying experience of my life Truly the easiest car buying experience of my life. * Awesome salesman (Nick Conatty) and finance manager (Mo Hossain) * Absolutley no B.S. (very t Truly the easiest car buying experience of my life. * Awesome salesman (Nick Conatty) and finance manager (Mo Hossain) * Absolutley no B.S. (very transparent and timely communication) * Great price, very fair trade value * Very fast delivery process My wife was looking to upgrade her minivan to a certified pre-owned BMW X5. Although we live in Missouri, International BMW of Milwaukee had the most perfect match in terms of options, mileage, et cetera. I initially got in touch with their Internet coordinator (Derek) who was both extremely knowledgeable and responsive. Once we got to the sales and trade-in process, I started working with salesman Nick Conatty, who is one of the nicest, most responsive, and most transparent sales people I've ever worked with. We quickly came to an agreed price (I feel it was a very transparent process, not to mention a very good price!), and with a down payment over the phone, it was done. We road tripped it from Missouri to Milwaukee, and when we arrived, the vehicle was ready as promised. I feel it was completely accurately represented by the dealership in terms of condition. As the salesman (Nick) demonstrated all of the features of the vehicle to my wife, I took care of the paperwork with the finance manager, Mo Hossain. Mo was a pleasure to work with - he is both affable and straightforward. He explained the usual dealer offerings (extended warranties, etc.) but there was absolutely no hard selling, and I felt he was very honest with me throughout. The most impressive part: from the time that we arrived to the time we left, it was an hour and a half. I have never gotten through delivery/paperwork/financing/etc. in under two hours. The International team provided snacks and a few other goodies to my young kiddos and helped keep them entertained during the "boring stuff." As everything finished up and we were getting into our new car to leave, we found that Nick had put in some goldfish snacks and water for the kids, and a couple of sodas for us, "for the road." I can't thank Nick, Mo, and the International BMW team enough for the way we were treated in buying our new car. I would gladly recommend International BMW to anyone in the market. More

Great purchasing experience I just purchased a BMW 328i M sport and was extremely satisfied with the experience. Mike Willer was attentive and helpful. The pricing met my expec I just purchased a BMW 328i M sport and was extremely satisfied with the experience. Mike Willer was attentive and helpful. The pricing met my expectations and if it had not, I would have walked. Time will tell if I am satisfied with service as well, but I am going to give I BMW a try here as well. More

Arrogant, Terrible service. Arrogant. Very poor customer service. I know my opinion is not uncommon, just look at their on line reviews or talk to past customers and chances are Arrogant. Very poor customer service. I know my opinion is not uncommon, just look at their on line reviews or talk to past customers and chances are you will hear negative feedback. I've bought many new cars at this point in my life and from several dealers from here to Chicago and can honestly say this dealer is the most disappointing of any in the past 24 years I've been buying cars. All they care about is getting your money and then you will be treated as if you should be thanking them for allowing you to buy a car from them. I will spare you ranting on and on with numerous examples but will finish by saying, "take a hint with all of the bad reviews and buy from Umansky motors or somewhere else". Absolutely terrible! More

Just an amazing experience I have bought my BMW 535D Xdrive at this dealership in January '16, and I had just a wonderful experience! Even though I live in NYC and this dealersh I have bought my BMW 535D Xdrive at this dealership in January '16, and I had just a wonderful experience! Even though I live in NYC and this dealership is in Milwaukee, these guys just made me feel confident that this was just going to be a great purchase. I flew there, inspected and picked up the car and drove 15 hours back to NY. Adam was my sales representative and he is just an amazing guy! He communicated with me via email, phone and immediately responded to all my requests. I am sure I wasn't an easy customer, worrying about too many details and bothering him with my requests, but he was very patient and helped me with everything! I highly recommend him if you decide to buy a car here. I also met his sales manager, Arthur, who was very young and smart guy. Robert H. helped me with the contract and also amazing guy. Cassie, who just recently joined, handled all the paperwork - very nice person.There is also the guy that worked as a Manager in the service department, that helped me with my service question, and the 2 "geniuses", smart and funny guys, that explained me all the features in my new car. All these folks responded to me immediately, also even whey they are off from work. Just a great team! Thank you for the great experience, guys! We love the car! More

Don't waste your time Initially blamed International Auto for the worst car buying experience I've ever had, but I should have never given them 3 shots. The first 2 deals f Initially blamed International Auto for the worst car buying experience I've ever had, but I should have never given them 3 shots. The first 2 deals fell through after a price was negotiated and they couldn't deliver the cars that were at other dealerships. On both occasions they told me the cars we negotiated and agreed on were sold. I actually located the first car in MN it was not sold. After a lot of excuses they promised to make it up to me. I go in to build the car I want and now they offer me $1000-$1500 less for my trade in then 2 other dealers. After we are not able to agree to a trade in price they tell me they will see what they can do and immediately call me back. This was literally the last time I ever heard from the sales associate. I tried calling and emailing multiple times and they did not have the professionalism to call me back. I wasted 2-3 weeks dealing with them and regret every moment. Don't waste your time here. Go somewhere your business is appreciated and they can deliver what they promise. More