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Ingram Park Chrysler Jeep Dodge RAM

San Antonio, TX

3.8
1,308 Reviews

7000 Northwest Loop 410

San Antonio, TX

78238

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Showing 1,308 reviews

October 15, 2025

Ingram Park Jeep is exceptional and they provide excellent service. Charles in Jeep service is excellent to work with on your repairs or vehicle issues. I have been going to Ingram Park Jeep f More

by rebecca.ivey
Workmanship
Recommend Dealer
Yes
Employees Worked With
Charles Kersch and Kim Hummel
Oct 16, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Rebecca, thank you for being a loyal customer of Ingram Park Chrysler Jeep Dodge Ram for over a decade! We truly appreciate your business and are thrilled to have you as part of the Ingram Park family. We'll be sure to pass along your kind words to Charles and the rest of our team. Thank you for being part of the IPAC family!

October 08, 2025

Had to wait 3 Days just to get my keys for the vehicle i purchased. And still have to wait at the dealership on the day of pick up when all I was told is they need to put gas in. Waited 30 more minutes and More

by jazzyrangel569
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Armando Vela
Oct 08, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

I'm really sorry to hear about the delays you experienced, which is not the seamless process we aim for. We want to ensure that all our customers receive timely and efficient service. If you could please reach out to me at your earliest convenience, I would be eager to investigate what went wrong and help resolve any remaining issues with your purchase. Thank you, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

October 05, 2025

Huge waste of time …. They will say whatever they can to get a sale even when you make it clear you are here for a good deal not a vehicle you need so if the deal doesn’t More

by Soundwave504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Sias
Oct 06, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

I'm truly sorry to see that you didn't have a positive sales experience. We work hard to provide a straightforward and pressure-free sales process, and it's upsetting to see that we missed the mark. Please give us a call so that we can discuss this with you further. Best, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

September 25, 2025

Great service, always professional, helpful, and reliable. The right place for my Chrysler Pacifica. Keep up the good work. Anthony Cantu is an asset to the group. More

by cecilia.aala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cantu
Sep 25, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Cecilia, thank you for sharing your feedback about Anthony! We appreciate your business and hope to see you again at Ingram Park Chrysler Jeep Dodge Ram. Safe travels in your Chrysler Pacifica, and welcome to the IPAC family!

September 13, 2025

Well my truck still not fix and they are fixing it in sections they are fixing one lifter at it time because is been a time of 5 to 6 months that they are just fixing one by one More

by gpsdodge05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Well none of they employees that I deal with are listed , Josh Giehll
Sep 15, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're very disappointed to see your low rating before because we take guest satisfaction very seriously. We would welcome the oportunity to better understand what happened here to to help. Please contact me at your earliest convenience. Thank you, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

September 09, 2025

Great service, never had any issues or problems with them Jo Anthony is a great service advisor More

by ramiroalmaguer84
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnthony
Sep 10, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you so much, Rami! We appreciate your business here at Ingram Park Chrysler Jeep Dodge Ram. We'll be sure your kind words reach Jo! Thank you for being part of the IPAC family!

August 25, 2025

Worst service ever! No COMMUNICATION!! Especially from Tony Guerreo (shop manager). I know about his life more than my vehicle that never got fixed. Just a misdiagnosis More

by beto1605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Guerrero
Aug 26, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

We apologize for the experience you had with our service team. It's clear we fell short in communication and diagnosing your vehicle's issue, which is not up to our standards. We appreciate your feedback and will address this internally to ensure better experiences moving forward. If you'd like to discuss further or have any other concerns, please reach out directly. Thank you, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

August 15, 2025

When my vehicle needs work done, I always try to find Mr. Carter, I have known Paul for over twenty years. His advice has always been above reproach. If more than one item needs to have work done, he will ad More

by peter8547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Giehll
Aug 18, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for your kind words and loyalty! We're glad Paul Carter has consistently provided honest and professional advice. We'll pass along your appreciation. We look forward to serving you again at Ingram Park Chrysler Jeep Dodge Ram! Thank you for being part of the IPAC family.

August 03, 2025

Always excellent service and very competent service personnel, outstanding overall facility and personnel. Been a customer for my past several vehicles. More

by zeroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Rodriguez, Jody Seabolt, Josh Giehll
Aug 06, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for your feedback and loyalty! We’re happy to have you as a customer and look forward to serving you again at Ingram Park Chrysler Jeep Dodge Ram. Thank you for being part of the IPAC family!

August 01, 2025

Worst experience ever, service manager and assistant service manager kept lying and dis not do their work, they brush you away, they don’t want honor the warranty they provided, and confirmed by the man More

by Hesham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip, service manager and his female assistant
Aug 01, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Hesham, I'm truly sorry to hear about your experience. It sounds incredibly frustrating and not at all what we strive for in terms of service and integrity. I would like the opportunity to address this situation directly with you, so please feel free to reach out when convenient. Thank you, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

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