
Indy Honda
Indianapolis, IN
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2,146 Reviews of Indy Honda
I find this aspect of the survey requiring twenty-five words very annoying. I am tempted to drop my rating of my service visit. You should rethink this. words very annoying. I am tempted to drop my rating of my service visit. You should rethink this. More
I didn't like that they told me it would take 30 minutes when I was on the phone and when I got there it turned out to be two hours. I have to be able to work AND take care of my car. when I was on the phone and when I got there it turned out to be two hours. I have to be able to work AND take care of my car. More
I was very pleased with my great service & the professional & courteous treatment given at Indy Honda Service Department as well as the Shuttle Driver & Trainee. They took excellent care of servic professional & courteous treatment given at Indy Honda Service Department as well as the Shuttle Driver & Trainee. They took excellent care of servicing my Honda Pilot in a timely manner. The shuttle Driver & Trainee were very pleasant & made the drive over enjoyable. In a time where everything is difficult because of COvid19 restrictions-it was so nice to get my car serviced & a shuttle and it was an easy, quick, and professional experience. Thank you! More
The service was performed in a timely manner. The service advisor was friendly and efficient. I was kept informed. Checkout was very quick and easy. advisor was friendly and efficient. I was kept informed. Checkout was very quick and easy. More
I recently had my 2010 Pilot in for servicing. It needed to have the transmission fluid changed and an additive...well added. My service writer told me it would take about an hour or slightly more. Unfortun to have the transmission fluid changed and an additive...well added. My service writer told me it would take about an hour or slightly more. Unfortunately my vehicle wasn't done for 2 hours because the tech dropped a bolt and it took him a long time to find it. Imagine my surprise when my car was ready and my service writer said "we've taken care of the cost for you since you had to wait so long". That's REAL service in my book! Thanks Indy Honda! More
Tim was outstanding- friendly, knowledgeable, direct, thorough. He answered all questions and kept in touch with us throughout the process. Our 5 star rating reflects him. thorough. He answered all questions and kept in touch with us throughout the process. Our 5 star rating reflects him. More