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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

November 19, 2020

I find this aspect of the survey requiring twenty-five words very annoying. I am tempted to drop my rating of my service visit. You should rethink this. More

by thirdman429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadon
Nov 19, 2020 -

Indy Honda responded

Thank you for your feedback. We will be sure to pass this along to our team.

November 19, 2020

when i ask a question,they talk to me Politely and understandable. It is a pleasure to work with you. Thank you so much for the service. More

by SUISMAWI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Nov 19, 2020 -

Indy Honda responded

Thank you so much for taking the time to leave a review! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 18, 2020

I didn't like that they told me it would take 30 minutes when I was on the phone and when I got there it turned out to be two hours. I have to be able to work AND take care of my car. More

by SL
Recommend Dealer
No
Employees Worked With
Jason Nowling
Nov 18, 2020 -

Indy Honda responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. David Piercefield - General Manager - (317) 887-0800

November 18, 2020

I was very pleased with my great service & the professional & courteous treatment given at Indy Honda Service Department as well as the Shuttle Driver & Trainee. They took excellent care of servic More

by WARRENVAL1856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle Driver & Trainee, Jeff McNeeley, Kevin McDaniel
Nov 18, 2020 -

Indy Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Piercefield - General Manager - (317) 887-0800

November 18, 2020

Service rep was very kind and took care of my vehicle in a timely fashion. Explained all service clearly and finished work quicker the quoted. More

by DUSTINNOCKS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadon
Nov 18, 2020 -

Indy Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, David Piercefield - General Manager - (317) 887-0800

November 18, 2020

The service was performed in a timely manner. The service advisor was friendly and efficient. I was kept informed. Checkout was very quick and easy. More

by slsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Nov 18, 2020 -

Indy Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, David Piercefield - General Manager - (317) 887-0800

November 17, 2020

I recently had my 2010 Pilot in for servicing. It needed to have the transmission fluid changed and an additive...well added. My service writer told me it would take about an hour or slightly more. Unfortun More

by DAMOORE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Nov 18, 2020 -

Indy Honda responded

Thank you for sharing your experience with us! We are so happy to learn that our service was outstanding in the face of losing a bolt. We are always happy to be of service and hope you'll consider us again in the future.

November 17, 2020

Indy Honda is fast, fair and convenient. They are always able to get me in quickly and have my vehicle back to me in a very short time! More

by DanielleH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 18, 2020 -

Indy Honda responded

Thank you for the excellent review! We're pleased that you are consistently taken care of promptly. We hope to work with you again soon.

November 17, 2020

Tim was outstanding- friendly, knowledgeable, direct, thorough. He answered all questions and kept in touch with us throughout the process. Our 5 star rating reflects him. More

by GMAXEDON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carter, Justin Schoettle
Nov 18, 2020 -

Indy Honda responded

Thank you for your kind words for Tim! We can't wait to share your review with him. Please come back at any time.

November 17, 2020

Brian Beck was very helpful with getting my lease set up for a 2020 Honda CRV. Love the car and really appreciated all of Brian's help! More

by JENN.M.GEORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Beck
Nov 18, 2020 -

Indy Honda responded

That's great to see, Jenn! We're so happy that Brian's attentive service made your leasing experience go so smoothly. Congratulations on your lease!

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