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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

September 01, 2021

The manager was very fast talking and condescending! The deal he was trying to give me was laughable. He offered sticker price, fill the gas tank and give me 2 free oil changes. The gas tank was already f More

by CashBuyer1970
Recommend Dealer
No
Employees Worked With
Pete, LaMont Carroll
Sep 18, 2021 -

Indy Honda responded

Thank you for bringing this to our attention and sharing your feedback about your sales visit. Customer satisfaction is our top priority, and we are sorry that we missed the mark here. We appreciate all customer reviews as they allow us to learn and make improvements, and we will be sure to share your input with the team.

September 01, 2021

Had an issue with the new salesman and misinformation on what extras the car had. Called the manager three times and no return call yet More

by Jonathan E Bennett
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Sep 15, 2021 -

Indy Honda responded

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August 31, 2021

My car runs even worse. It shakes now and shifts kind of weird to which I was skeptical on bringing it in the first place More

by CHORN4022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Bray
Aug 31, 2021 -

Indy Honda responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experience. Indy Honda always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, David Piercefield General Manager (317) 887-0800

August 29, 2021

This is the only one I trust in the care for our Honda vehicles. Always friendly, always excellent service and always give accurate time estimates. This is a great team always providing top notch servic More

by NICKVONBANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley, Kevin McDaniel, Jim Mills, Heather Schultz
Aug 30, 2021 -

Indy Honda responded

Hi Nick, thank you for taking the time to write about your experience. We are happy to hear Kevin, Jeff, Jim, and Heather communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

August 28, 2021

Never again will I do business with Indy Honda. The first time they took me for thousands of dollars, the second time they tried and I took my car elsewhere and saved thousands. More

by BCFD259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Aug 28, 2021 -

Indy Honda responded

Hello, Thank you for sharing your experience. I would like to learn more about your feedback regarding any services provided. Please give me a call when you have the chance. David Piercefield General Manager (317) 887-0800

August 25, 2021

We have been purchasing vehicles from this dealership since 1987. We currently have three Honda vehicles, Civic, CRV and Ridgeline. We are extremely pleased with the customer service agents in the servic More

by RKING16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Aug 25, 2021 -

Indy Honda responded

Thank you so much for your excellent review! We are so glad that we've had the opportunity to work with you for all these years, and we are thrilled that you have found your experience with us to be a consistently positive one at Indy Honda. Please don't hesitate to reach out if you need anything else, we look forward to seeing you again!

August 24, 2021

Great job Indy Honda! Fast friendly and effective service on my car. Returned car within timeframe estimated. Waiting area is fine for the wait and drop off service offered. More

by Pmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel, Heather Schultz
Aug 24, 2021 -

Indy Honda responded

Hi, thank you for taking the time to share your fast and efficient service experience with Kevin and Heather! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Indy Honda.

August 21, 2021

Kevin (Service Advisor) was awesome! He helped me determine what needed to be addressed. This helped us to feel safe and enjoy our summer road trip. More

by JARED.THETFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Aug 22, 2021 -

Indy Honda responded

Thank you for choosing Indy Honda, Jared! We are happy to know that you enjoyed our services and look forward to working with you again. We hope you had an excellent road trip!

August 18, 2021

My Honda has more than 150,000 miles, always serviced at this dealer, always done right and as promised, friendly staff, fast check out, it is a little expensive, but worth the money More

by ROBERTOLPN416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Schultz
Aug 18, 2021 -

Indy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Indy Honda.

August 16, 2021

I had a great experience buying a 2018 Honda CRV. It was the second car I've bought from them. Lamont was terrific. He listened to what I want, gave me useful information about the car, he was patient durin More

by rickp3131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMont Carroll
Aug 16, 2021 -

Indy Honda responded

Thank you for taking the time to share your thoughts on working with LaMont and our team. We're glad to hear we delivered such a great experience, and we hope you'll enjoy your new Honda CR-V!

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