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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

August 21, 2018

Always have a great experience with Salesman Brian Beck For the past several years my husband and I have leased and/or purchased Honda’s with Brian Beck Brian is a no nonsense type of guy. He stands by H More

by Skinz17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Beck, Ryan Nesta, LaMont Carroll
Aug 21, 2018 -

Indy Honda responded

You have been doing business with Brian and Indy Honda for years and your review about us is truly appreciated. Enjoy your new CRV that you recently purchased and we will continue the great service that you have been used to for years. We appreciate the positive feedback. Still keep an eye open for an email survey from American Honda. Take care and happy trails. Sincerely, David Piercefield - General Manager - (317) 887-0800

August 20, 2018

Thank you Indy Honda! Justin was very helpful with turning in a lease and leasing a new car. He met with my husband earlier in the day and knew I would be pressed for time More

by Proud customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Schoettle
Aug 21, 2018 -

Indy Honda responded

Thank you so much for leaving this awesome review of our dealership. Justin truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free experience. We appreciate the positive feedback. Still keep an eye open for an email survey from American Honda. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, David Piercefield - General Manager - (317) 887-0800

August 19, 2018

30,000 maintenance Normal maintenance. Everything was good except I noticed on my bill there was 2 additives added to my oil that I did not request. I wasn’t sure why th More

by Hondalover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Aug 20, 2018 -

Indy Honda responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We appreciate the positive feedback. Still keep an eye open for an email survey from American Honda. Sincerely, David Piercefield - General Manager - (317) 887-0800

August 15, 2018

Fourteen year history of service visits I have been bringing in two Hondas every 3000 miles for 14 years (over 60 visits). For the past few years, I have worked exclusively with Marshall More

by Spreadsheetguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Wilson
Aug 15, 2018 -

Indy Honda responded

Hello and thank you for your customer loyalty! It is great to hear about your service experience with us over the years and I will certainly pass on your feedback to Marshall as he will be happy to hear it! We appreciate the positive feedback. Still keep an eye open for an email survey from American Honda. We look forward to working with you again in the future! Sincerely, David Piercefield - General Manager - (317) 887-0800

August 09, 2018

Ugh, the close Selecting easy. Mark informative. But it took 2 hrs to finish the deal. Receptionist had zero person skills. Financial guy too slow. Hubler feeds cust More

by HappyCVR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the guy's name that was at the reception desk., Ryan Nesta, Mark Pio
Aug 12, 2018 -

Indy Honda responded

We apologize for the wait that occurred while taking care of the paperwork. We work hard to process everything as efficiently as possible. We appreciate you taking the time to write this review and if you have other concerns that you would like to be addressed, feel free to visit us anytime. Sincerely, David Piercefield - General Manager - (317) 887-0800

August 08, 2018

Great customer service Kevin is great! Had an emergency and he worked me in though you were busy. It was done at a reasonable amount of time thanjs More

by KayR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Check out gal for service , Kevin McDaniel
Aug 12, 2018 -

Indy Honda responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Indy Honda was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. We appreciate the positive feedback. Still keep an eye open for an email survey from American Honda. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, David Piercefield - General Manager - (317) 887-0800

August 07, 2018

Staff was very kind and courteous They let me know cost before doing the work and it was very reasonable. They explained the work and the tests they would do which made sense to me and More

by Karen K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Aug 08, 2018 -

Indy Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We appreciate the positive feedback. Still keep an eye open for an email survey from American Honda. Sincerely, David Piercefield - General Manager - (317) 887-0800

August 03, 2018

Recall airbag Was also advised battery was at low capacity, also asked if they could check my keypad. Was told it would be 1 1/2 and they were right on the money . More

by bb1556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Check sorry didn’t get her name but very friendly, Jeff McNeeley, Kevin Taylor
Aug 08, 2018 -

Indy Honda responded

Thank you for taking the time to write this review. We are pleased to hear that Jeff was able to provide an efficient and overall positive experience. We appreciate the positive feedback. Still keep an eye open for an email survey from American Honda. If there is anything else we can do for you, please feel free to give us a call. Sincerely, David Piercefield - General Manager - (317) 887-0800

August 01, 2018

My Honda experience Received great personal attention from Teresa King, the most knowledgeable sales person ever! Financing was quick and easy. This is my 5th purchase fr More

by Philo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa King, Ryan Nesta
Aug 03, 2018 -

Indy Honda responded

Thank you so much for the wonderful review of your experience at Indy Honda. Teresa is one of the best in her career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. We appreciate the positive feedback. Still keep an eye open for an email survey from American Honda. Thanks again for your loyalty and business. Sincerely, David Piercefield - General Manager - (317) 887-0800

July 29, 2018

Awful He is not able to negotiate with customers, doesn’t even try. Behaves cold bloodedly and not even willing to sell a car. His rule with customers is “I More

by Paraj pandae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pamu Mand
Jul 30, 2018 -

Indy Honda responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, David Piercefield - General Manager - (317) 887-0800

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