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Imperial Toyota - Service Center

Milford, MA

4.9
406 Reviews

406 Reviews of Imperial Toyota - Service Center

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September 16, 2025

My name is Thiago and I've been an imperial Toyota customer since May of this year. On September 5th I went to the store to change the oil of my accord and they did an excellent service. They checked More

by Thiago Dias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joao Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Majed Abdalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorrainne Larisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Dupuy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Stolberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Hajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fawad Rezayee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2025

Great service on my RAV4! Quick, friendly, and efficient-everything went smoothly. Highly recommend. I'll definitely be coming back for future maintenance. More

by teresahlevine4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

teresahlevine4 responded

Thank you for your great service department.

September 10, 2025

I love coming here. They have plenty of chairs and stations where you can work while you are waiting. More importantly, I always feel like they listen to me and are real More

by holloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2025

I had a great experience at Imperial Toyota Service. I had an appointment, and they got me in and out within the promised time frame. More

by teresahlevine4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

Eugene Desroches was very patient with me and answered all of my questions. I showed up for an oil change at 7:15AM on a Friday and was out within an hour. I will continue to get service there as long a More

by Jay R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

Always have a great and reliable experience with Soamy Morales! She has always helped answer any questions I have and is very knowledgeable. The timing and communication thereof have always been excellent More

by toyotaowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soamy Morales
August 18, 2025

Last week I went in for an oil change and upon my arrival I was greeted by Curtis Jones - He was most courteous and after a computer review he informed me I was not due for an oil change, just a tire rotatio More

by Rick
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

I recently had my Lexus SUV serviced at this location. Gene Desroches, my servide advisor, was outstanding. Gene's knowledge about the Lexus and Toyota brands is excellent. I would recommend contacting Ge More

by Joegrillo18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

I brought my Rav4 in for regular service and worked with Devin. Service was quick More

by raymac56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Soamy and Jarett were extremely helpful getting my car repaired and back to me in a timely manner. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Soamy
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