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Imperial Toyota - Service Center

Milford, MA

4.9
402 Reviews

402 Reviews of Imperial Toyota - Service Center

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August 31, 2025

Eugene Desroches was very patient with me and answered all of my questions. I showed up for an oil change at 7:15AM on a Friday and was out within an hour. I will continue to get service there as long a More

by Jay R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

Always have a great and reliable experience with Soamy Morales! She has always helped answer any questions I have and is very knowledgeable. The timing and communication thereof have always been excellent More

by toyotaowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soamy Morales
August 18, 2025

Last week I went in for an oil change and upon my arrival I was greeted by Curtis Jones - He was most courteous and after a computer review he informed me I was not due for an oil change, just a tire rotatio More

by Rick
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

I recently had my Lexus SUV serviced at this location. Gene Desroches, my servide advisor, was outstanding. Gene's knowledge about the Lexus and Toyota brands is excellent. I would recommend contacting Ge More

by Joegrillo18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

I brought my Rav4 in for regular service and worked with Devin. Service was quick More

by raymac56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Soamy and Jarett were extremely helpful getting my car repaired and back to me in a timely manner. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Soamy
August 01, 2025

Curtis was amazing and kind when working with me when I brought my car in. I would highly recommend the dealership and specially working with Curtis for any of your car needs! More

by Nd25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

I got a great customer service from Soamy, when I did an oil change, at imperial Toyota. More

by Owenuwagieero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soamy Morales
July 17, 2025

I've been going to this dealership since they opened and have been bringing my Tacoma there ever since. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Thank you Curtis Jones for your excellent assistance as my Service Advisor!!You are fantastic and so helpful! More

by Cathy Kilcoyne
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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