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Imperial Subaru

North Attleboro, MA

Overview
Employees
Reviews
Vehicles
4.7
638 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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551 S Washington St

North Attleboro, MA

02760

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Showing 638 reviews

March 23, 2026

Service rep was fantastic, the wait time was perfect, the waiting area comfortable and my vehicle was beautifully washed :) More

by GLENNCOUTU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative Wayne Boone (WB)
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Mar 24, 2026 -

Imperial Subaru responded

Thank you for your kind words! It's wonderful to know that our team made the experience so seamless and comfortable. We are grateful for your business. See you next time here at Imperial Subaru!

March 23, 2026

Our 2015 Outback was purchased at Patriot Subaru and they have done all the service on the car through the years. The staff is professional and efficient. They always give you a detailed explanation of what More

by WEHALLISEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the specific names of employees.
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Mar 24, 2026 -

Imperial Subaru responded

Thank you for your continued trust in us! We’re delighted to hear that our team has consistently provided you with professional, thorough, and efficient service. We truly appreciate your loyalty and look forward to serving you for many more miles at Imperial Subaru! Enjoy the ride!

March 23, 2026

I really like it . This gentleman name Taylor he working in services was very helpful and very knowledgeable he is really great always smiling too my car got washe More

by Anna Maliniak-Marczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Mar 24, 2026 -

Imperial Subaru responded

Hi Anna, it's fantastic to hear that Taylor made your visit a great one! Thank you for choosing Imperial Subaru and for sharing your feedback. Safe travels!

March 23, 2026

This time, my experience was not pleasant. Although it is typically is a five star service, I did not appreciate this partiucalr experience. In particular, I was told I was being combative. More

by LYNN35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department Derrick Pagman (I beleive)
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Mar 25, 2026 -

Imperial Subaru responded

Lynn, our intention was to convey that you didn’t need to worry, we would figure it out and take care of your vehicle’s issue. Unfortunately, this came across the wrong way. We sincerely apologize. Ultimately, we're happy to have found the gravel lodged in the rear brake components and that the vehicle is noise-free! Please know you are a valued customer and we hope to continue providing you with the five-star service you deserve and have come to expect from our team. Respectfully, Derek Perryman - Service Manager - 774-220-0034

March 21, 2026

Subaru Legacy is a great car. The folks here, specifically George Gamache and Shawn Lajeunesse, as well as Matt D’Ambria, are exceptional: knowledgeable, attentive, respectful, fu More

by jeanquong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt D'ambra
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gamache
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Lajeunesse
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Mar 24, 2026 -

Imperial Subaru responded

Hi Jean! We are grateful for your 5-star review and for highlighting our team members! It's wonderful to hear that George, Shawn, Matt, Linda, and Jennifer made your experience so positive. We look forward to welcoming you and your friends back to Imperial Subaru in the future. Enjoy your Subaru Legacy!

March 21, 2026

Great job. Pleased that my warranty was applied. Thank you. I received the car back before estimated time too. Great loaner. More

by CYNTHIASVOBODA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro
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Mar 23, 2026 -

Imperial Subaru responded

Hi Cynthia! We’re so happy to hear you had a timely and seamless experience! Thank you for choosing Imperial Subaru. See you next time!

March 20, 2026

Great service,Henrico our sales representative very professional, excellent sales team, keep it up. Thanks More

by agabiti.dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cox Auto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henrique Quedevez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Imperial Subaru responded

Hi Agabiti! Thank you for sharing your experience with Henrico and the team! We’ll see you next time at Imperial Subaru!

March 18, 2026

I was very satisfied with the service on my Forrester. It was very professional and timely done. More

by TVASCONC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Print
Mar 19, 2026 -

Imperial Subaru responded

Thank you for trusting the Imperial Subaru team with your service needs! We hope to see you & your Forester again in the future!

March 18, 2026

The staff was informative, kind, and made me. feel welcome while was there.. would recommend this place to friends More

by hellangel971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ezra Blasing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 18, 2026 -

Imperial Subaru responded

We're glad you felt welcome and well-informed here! Recommendations from happy customers mean the world to us. Thank you for choosing Imperial Subaru!

March 17, 2026

Service department is great while the sales team could do better with price and trade allowance for trade in values More

by COSTAFAMILY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corinne Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 18, 2026 -

Imperial Subaru responded

We appreciate your feedback and will share this with the team. We look forward to seeing you again at Imperial Subaru!

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