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Imperial Subaru

North Attleboro, MA

4.6
505 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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551 S Washington St

North Attleboro, MA

02760

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Showing 505 reviews

January 30, 2026

My car has been waiting on a radio for 2 months I’ve been in a loaner car for the last two years off and on because things have not been fixed correctly or fixed in general More

by CAMDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2026

Very easy to schedule appointment. Quick service and staff was pleasant and knowledgeable. Will definitely continue working this dealership More

by C9.CAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Imperial Subaru responded

We’re so pleased to hear you had a seamless experience with our team, Carol! Thank you for choosing Imperial Subaru and we look forward to assisting you in the future!

January 29, 2026

Good information and collaboration with the service advisor. Clear feedback on what the plan of attack was on my extended warranty issue. More

by FTLESO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cox Auto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al - service advisor
Jan 30, 2026 -

Imperial Subaru responded

Thank you for sharing your awesome review! We're pleased that our team earned your 5-stars! -Imperial Subaru

January 29, 2026

Glad Nikki is still there I wouldn't be doing business if otherwise. Thank you More

by PINGMAN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Wilcox
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cox Auto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Imperial Subaru responded

Thank you for sharing! We're glad that Nikki earned your 5-stars! -Imperial Subaru

January 27, 2026

George was amazing with helping us get everything settled with the car! He took his time to make sure it was great fit and was very helpful! More

by elipinski0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
Jan 30, 2026 -

Imperial Subaru responded

We’re so happy to hear that George provided such great service. Thank you for choosing Imperial Subaru!

January 26, 2026

Everyone is very accommodating and friendly here. My check engine light came on and I was able to drop off immediately and get a loaner. Great service team More

by MEGHICKS512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
Jan 30, 2026 -

Imperial Subaru responded

We're glad our team took such great care of you, and we’ll be sure to pass along your kind words to the team! Thank you for choosing Imperial Subaru!

January 26, 2026

Service people listen to customer at check in and keep updated while service is being done More

by LKAREWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Imperial Subaru responded

Thank you for sharing your review! -Imperial Subaru

January 26, 2026

You have an awesome service Dept and even though we have a Subaru dealership in Warwick RI, we always come there where we bought the car from our Salesman Marty and receive great service. Tyler & Marty are More

by Catherine (Katy)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TYLER OLIVEIRA & Marty Ross
Jan 30, 2026 -

Imperial Subaru responded

Catherine, thank you for sharing your kind words about Tyler and Marty! We appreciate your business and hope to see you again at Imperial Subaru!

January 26, 2026

Very pleasant and helpful. Comfortable lounge for customers and the service employees were very polite. More

by leehoegler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not catch their name. Service department.
Jan 30, 2026 -

Imperial Subaru responded

Thank you, Lee! We look forward to seeing you next time at Imperial Subaru!

January 26, 2026

I purchased a warranty for my car that covered all manufacturer’s recommended services. When I brought my car into the service department, they did not want to honor the warranty More

by pam
Recommend Dealer
No
Employees Worked With
Linda Wilcox
2.0
This rating includes all reviews, with more weight given to recent reviews.
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