Ideal Cars
Mesa, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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My first impression with dealership and the salesman Mr Sunday was great. But, sadly that changed real quick. I was sitting in Food City parking lot two days after buying car, at least I thought I had bou Sunday was great. But, sadly that changed real quick. I was sitting in Food City parking lot two days after buying car, at least I thought I had bought it, and all of sudden I’m getting picked up by a tow truck. I was very upset so not only did someone just take my car but also left me down town Phoenix at dark with no way anywhere. When I called dealership they told me I got towed because they had accepted my id and not my license. To say xxx is putting it mildly. Then when I got back to place to get car after having to pay $800 to courts to get license which is what I was told was all I needed I sat there for almost 3 to 4 hours with something that was suppose to b 30 mins tops only to get them to come to me with a check for $700 tellin me it was a no go. Why? Cuz my job said I had been fired which sadly come to find out was true as of today becuz I wasn’t at work like I was suppose to be due to dealership. So mind you I had given them 1500.00 they only gave me 700 back making me pay for tow and miles put on car. When it was their fault for not paying attention. So this entire situation xxxxxxxxx situation cost me $700+800+250=$1,750.00 and what do I have to show for it NOTHING!!!!! Not including losing my dam job!!!!!! More
I sincerely hope people READ THIS! IT WILL SAVE YOU $1000's, and a lot of time!!! This is a VERY CORRUPT dealership. Sold me a severely damaged unsafe vehicle at high Blue Book cost IT WILL SAVE YOU $1000's, and a lot of time!!! This is a VERY CORRUPT dealership. Sold me a severely damaged unsafe vehicle at high Blue Book cost. The 2012 Chevy Colorado, 71867 miles, for sale at just under high Blue Book value was not sellable in the condition they offered it to me. Since I was buying from out of State they required a cashier's check with full payment to hold the car so I could come and see it. I paid the purchase price and flew to Mesa Arizona to inspect the car. During the inspection I noted a surging in the engine as it idled. The salesperson told me "all cars sound differently" to which I replied let's just check for codes. The code found subsequently required a timing chain replacement. They did change the timing chain but in the process left the vehicle not completely assembled. The oil pan was broken during removal, the drain plug was leaking oil, the rack and pinion steering assembly was leaking, the fuel lines were not connected to the holding assembly, the brake line on the passenger side was bent and kinked (which is dangerous and likely to render a fluid leak), the fan shroud was unattached and bouncing into the fan when I test drove it, the battery was not tied down, one of the electronic modules was left hanging by its wiring in the engine bay, there was loose and missing hardware in several locations. There is too much to describe on this thread. When confronted about the condition of the vehicle the dealership refused to help with any of the repairs! Worst dealership, maintenance facility and business practices I've ever encountered in my life. Please do yourself a favor do not buy from Ideal Cars anywhere in Arizona or in the united states. This is a culture problem probably extending throughout the corporate environment. Just don't go there. October 30, 2022 was the original purchase date. This is an update. I've poured over $10,000 into the vehicle to get it to run right. I'm embarrassed to say. The final diagnosis is an internal component I think it's called the timing chain actuator. It will cost more to fix it than it's worth. I can't sell it with a check engine light either! More
I sincerely hope people READ THIS! IT WILL SAVE YOU $1000's, and a lot of time!!! This is a VERY CORRUPT dealership. Sold me a severely damaged unsafe vehicle at high Blue Book cost IT WILL SAVE YOU $1000's, and a lot of time!!! This is a VERY CORRUPT dealership. Sold me a severely damaged unsafe vehicle at high Blue Book cost. The 2012 Chevy Colorado, 71867 miles, for sale at just under high Blue Book value was not sellable in the condition they offered it to me. Since I was buying from out of State they required a cashier's check with full payment to hold the car so I could come and see it. I paid the purchase price and flew to Mesa Arizona to inspect the car. During the inspection I noted a surging in the engine as it idled. The salesperson told me "all cars sound differently" to which I replied let's just check for codes. The code found subsequently required a timing chain replacement. They did change the timing chain but in the process left the vehicle not completely assembled. The oil pan was broken during removal, the drain plug was leaking oil, the rack and pinion steering assembly was leaking, the fuel lines were not connected to the holding assembly, the brake line on the passenger side was bent and kinked (which is dangerous and likely to render a fluid leak), the fan shroud was unattached and bouncing into the fan when I test drove it, the battery was not tied down, one of the electronic modules was left hanging by its wiring in the engine bay, there was loose and missing hardware in several locations. There is too much to describe on this thread. When confronted about the condition of the vehicle the dealership refused to help with any of the repairs! Worst dealership, maintenance facility and business practices I've ever encountered in my life. Please do yourself a favor do not buy from Ideal Cars anywhere in Arizona or in the united states. This is a culture problem probably extending throughout the corporate environment. Just don't go there. October 30, 2022 was the original purchase date. This is an update. I've poured over $10,000 into the vehicle to get it to run right. I'm embarrassed to say. The final diagnosis is an internal component I think it's called the timing chain actuator. It will cost more to fix it than it's worth. I can't sell it with a check engine light either! More
Salesman Dave was very knowledgeable of all the vehicles and patient throughout the process. Will recommend to friends and family, thanks again and patient throughout the process. Will recommend to friends and family, thanks again More
Ideal cars is EXTRAORDINARY! ! Salesmen are very professional and personable. Mark Oberly has a splash of humor that puts your mind at ease and makes buying a vehicle actually f ! Salesmen are very professional and personable. Mark Oberly has a splash of humor that puts your mind at ease and makes buying a vehicle actually fun! I feel the overall inventory and price range was ideal at ideal cars. Definitely suits its name . We will be referring our friends and family to be in the good hands of Ideal cars. We know they will be treated and taken care of the same way they treated us! Thanks for making life great again, we love our new vehicle! More
es un lugar ideal para comprar un carro o camioneta te tetan com familia y te ayudan a obtener el mejor interés posible y Mark es una persona maravillosa te tra como si fueras su familia tetan com familia y te ayudan a obtener el mejor interés posible y Mark es una persona maravillosa te tra como si fueras su familia More
Everyone at Ideal Cars made great effort in finding me the right car and payment. Thank you ! I’ll be coming back to you for my next car purchase! the right car and payment. Thank you ! I’ll be coming back to you for my next car purchase! More
Ideal Cars help my wife and I get into a used 2006 Nissan Xterra, it is in great shape and I can fully work on it. The salesmen were awesome and went over everything, worked to get my wife a loan with a 1yea Xterra, it is in great shape and I can fully work on it. The salesmen were awesome and went over everything, worked to get my wife a loan with a 1year old bankruptcy. The one thing none of us thought of addressing was the tires. While it was just over the 15day/500miles warranty they offer, the service department took care of us. It was the 2 rear tires that were the issue, had to replace one ourselves. When I contacted the service department Rick made it RIGHT! The 2 front tires were Wranglers AT and in great condition, no one would rotate them bc of the older bad tire I hadn't replaced. I got a rotation and replaced tire, the dealership took tire safety very serious. While yes I did have to take care of one of them the dealership stepped up thankfully bc I didn't have the budget for the 2nd one, and did not want to replace the 2 front tires bc they were in great shape. For used cars, good deals, and awesome service I do recommend Ideal Cars! More
Their advertised price is a JOKE ! They added on $2250 in reconditioning and tinting fees on top of the car price that was advertised. $17891 Advertised price $599 Doc fee - pretty They added on $2250 in reconditioning and tinting fees on top of the car price that was advertised. $17891 Advertised price $599 Doc fee - pretty standard $995 Gap Fee (Said lender required it, never had this in my life or had it required) $1268 Taxes - obviously normal $$2249 in reconditioning and tint charges (Not listed on any ad) bunch of crap ! $23,300 OTD price. INSANE !! Do not recommend. Crazy hidden fees ! More
Brad was very helpful, non pushy salesman. Was a quick in and out process. Got done in a little over an hour. Free oil changes for a year. Car was clean and as described along with the price. Was a quick in and out process. Got done in a little over an hour. Free oil changes for a year. Car was clean and as described along with the price. Came in with out own pre approval and they did not try to push any other financing like most other dealers do. I would recommend Ideal Cars. More