Ide Mazda
Rochester, NY
72 Reviews of Ide Mazda
Excellent Customer Service No hassle, no pressure. Fantastic people throughout the entire place. Attention to detail and willing to give and or find answers. Best customer servi No hassle, no pressure. Fantastic people throughout the entire place. Attention to detail and willing to give and or find answers. Best customer service I have yet to come across! Thank You for a most pleasurable experience and, I look forward to future business with you. More
Get your ride at Ide-- they're great! I just leased a 2018 Mazda CX-5 from Ide Mazda in Penfield and they were wonderful! From the test drive to signing the paperwork, everyone was so help I just leased a 2018 Mazda CX-5 from Ide Mazda in Penfield and they were wonderful! From the test drive to signing the paperwork, everyone was so helpful and nice!!! David helped me set up all of the bells and whistles in my car, and walked me through step by step. I absolutely love my new car, and won't ever go anywhere else! :) Thanks Ide Mazda. More
A Pleasure to Deal With Our salesman David Caramanna was so well informed and helpful! All of the personnel were honest and made our trade/purchase an easy and pleasurable ex Our salesman David Caramanna was so well informed and helpful! All of the personnel were honest and made our trade/purchase an easy and pleasurable experience! They were very fair in dealing with us and we appreciate that! More
Amazing customer service Everyone at Ide Mazda was very friendly and professional! You can tell they put customer service first. I worked with Spencer - he was very accommodat Everyone at Ide Mazda was very friendly and professional! You can tell they put customer service first. I worked with Spencer - he was very accommodating and didn't pressure me to purchase at all. I came back multiple times to test and compare features between the CX-5 and CR-V I was looking at and he even offered to let me drive the CX-5 up to Ide Honda to compare them side to side. In the end, he hooked me up with a great deal on a beautiful, brand new CX-5 GT. I absolutely love my new car. More
Spencer Clarke was professional and very helpful. Highly recommend Spencer is professional and very helpful, the staff at ide mazda was great. Looking to buy a mazda go see Spencer Clarke at ide mazd Highly recommend Spencer is professional and very helpful, the staff at ide mazda was great. Looking to buy a mazda go see Spencer Clarke at ide mazda. More
Great customer service Very professional and helpful. The staff was honest and did not pressure me at all. Highly recommend to anyone looking to buy their next vehicle! Very professional and helpful. The staff was honest and did not pressure me at all. Highly recommend to anyone looking to buy their next vehicle! More
Great end of lease experience! My lease on my previous Mazda was coming to an end in a couple of months and I received an email about discussing different options available to me. I My lease on my previous Mazda was coming to an end in a couple of months and I received an email about discussing different options available to me. I decided to make an appointment and find out my options. I was able to get cash back to pay off the remainder of the lease. The best was getting a new lease with a payment which was suitable for me. Matt was helpful, knowledgeable and enthusiastic throughout the entire process. Robert worked the financial portion to get my car payment at a price which I felt comfortable paying. More
So thankful we found Ide Mazda! We had been looking to lease and were at our wit's end with all the "bait and switches" we were running into at other dealerships. When we walked int We had been looking to lease and were at our wit's end with all the "bait and switches" we were running into at other dealerships. When we walked into Ide, it was a breath of fresh air - no hidden fees for this or that, plenty of vehicles on the lot, flexibilty to meet our needs, and most of all welcoming, low-pressure, and knowledgable employees. Spencer, Robert and all of Ide Mazda made our experience one we'd glady repeat in the future! More
Pleasure to work with David is personable and professional. We would recommend him to anyone looking for a new, beautiful Mazda. Our entire interaction was a pleasure fro David is personable and professional. We would recommend him to anyone looking for a new, beautiful Mazda. Our entire interaction was a pleasure from start to finish. More
Great Customer Service! It was probably the easiest car buying we have ever done. We have been Mazda customers for close to 20 years and this was very easy. Matt made sure w It was probably the easiest car buying we have ever done. We have been Mazda customers for close to 20 years and this was very easy. Matt made sure we got the car we wanted and we were completely satisfied. Highly recommend dealing with Matt! More