Ide Mazda
Rochester, NY
72 Reviews of Ide Mazda
Excellent Customer Service! Thank you to Ide Mazda's sales consultant, Cody Lach, for an exceptionally pleasant experience buying my Mazda6 GT! He found the perfect car to suit Thank you to Ide Mazda's sales consultant, Cody Lach, for an exceptionally pleasant experience buying my Mazda6 GT! He found the perfect car to suit me that was well within my price range. Cody and and his team, including Ashley Pierce, Financial Service Manager, made the typically arduous car buying process quick and painless. Cannot express enough how much I appreciate the excellent customer service Ide has provided. Great experience! Love my new car! Thanks again! More
We loved our experience at Ide Mazda! We had a great experience at Ide Mazda! We worked with Matt and Spencer. They were both easy to work with and listened to what we wanted. When we boug We had a great experience at Ide Mazda! We worked with Matt and Spencer. They were both easy to work with and listened to what we wanted. When we bought our new car we were so impressed with the celebratory final meeting! After talking to other people about it we realized IDE Mazda went above and beyond to make us feel satisfied. We appreciate the thoughtfulness in their approach! Thank you! More
Great experience! Everyone at Ide Mazda was great! Matt and Spencer took the time to listen to me, and help me get exactly the lease I wanted. Everyone at Ide Mazda was great! Matt and Spencer took the time to listen to me, and help me get exactly the lease I wanted. More
Great experience buying a new Mazda3 Hatchback The Sales and Finance team at Ide Mazda were helpful without being pushy. They were efficient without being rushed. Great car at a fair price and a The Sales and Finance team at Ide Mazda were helpful without being pushy. They were efficient without being rushed. Great car at a fair price and a nice experience! More
Helpful, Knowledgeable, Kind The moment I walked in David Caramanna helped me to access the cars I wanted to try. He knew everything about them and wished me well as I took off t The moment I walked in David Caramanna helped me to access the cars I wanted to try. He knew everything about them and wished me well as I took off to test drive. I like being able to drive the cars on my own without a salesperson with me. I wasn't ready to buy and he was completely good about it, wished me well, called a few days later to check in and we talked about other models that might interest me. I went back in and again, he was ready to get me the cars/trims I wanted to try. Ultimately when I wanted to buy they worked with me on the price of the car and the financing to make it work for me. When I picked up my car it had a huge bow on it and balloons and, while this might seem like a small thing, it was really exciting! I not only had a great experience, my new Mazda is a truly great vehicle. I'm so happy with it! More
Amazing experience for a first time car buyer From the second I walked into IDE Mazda I knew I made a good choice. The staff was friendly, professional, personable and I never felt that they were From the second I walked into IDE Mazda I knew I made a good choice. The staff was friendly, professional, personable and I never felt that they were taking advantage of me. Other dealerships had staff that were pushy or unprofessional and I did not feel that at all with Ide. They gave me a great deal on my first new car and I couldn’t be happier! Thank you! More
LOVE LOVE LOVE!! EXCELLENT LEASING EXPERIENCE Best leasing experience ever! Wonderful people, very thorough and focused on making the entire process uncomplicated and pleasant. Super impressed wit Best leasing experience ever! Wonderful people, very thorough and focused on making the entire process uncomplicated and pleasant. Super impressed with Ide Mazda; highly recommend. More
Great Experience! Great experience from start to finish! Matt was great, helpful, and spent a great deal of time helping us get familiar with our new vehicle. Highly re Great experience from start to finish! Matt was great, helpful, and spent a great deal of time helping us get familiar with our new vehicle. Highly recommend Matt! And we are loving our new CX-5. More
Great car, great serivce I genuinely can't think of a single reason not to recommend Ide Mazda to everyone that I know. The extremely up front and transparent pricing is re I genuinely can't think of a single reason not to recommend Ide Mazda to everyone that I know. The extremely up front and transparent pricing is reason enough to go but the entire staff has been great as well. Matt Fitzsimmons was my salesman this month and he was excellent - answered every question I had, made my fairly weird schedule work for him, had an answer for every question I had. I couldn't be happier and love the car! More
Excellent We purchased a new Mazda CX5 Sport from Stephan Clarke at this dealership. He was very thorough in understanding our needs and took plenty of time wit We purchased a new Mazda CX5 Sport from Stephan Clarke at this dealership. He was very thorough in understanding our needs and took plenty of time with us, and we never felt pressured in any way. The SUV we wanted wasn't available at the dealership, so they went out of their way to locate the exact one for us. When it was time to take our new vehicle home, Stephan patiently explained all the bells and whistles on the Mazda. Everyone with whom we dealt was very accommodating, and pleasant. We're enjoying our new ride! More