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INFINITI on Camelback

Phoenix, AZ

4.5
841 Reviews

1300 E Camelback Rd

Phoenix, AZ

85014

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Showing 841 reviews

September 27, 2022

Deb greeted us and was able to help us decide on what car fit us best. More

by k8ross70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb was who helped us out at the dealership. , Lon Williams
Sep 29, 2022 -

INFINITI on Camelback responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Sep 29, 2022 -

INFINITI on Camelback responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

September 15, 2022

My experience with Infiniti has been nothing short of amazing. I’ve been treated like I am important and Lon has always kept in close communication with me. I’m huge on good customer service & it is unfo More

by Bailey.denny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lon Williams
Sep 16, 2022 -

INFINITI on Camelback responded

Thank you for your positive review!

September 02, 2022

Brian, Lon and the rest of the team here at Infiniti on camelback were awesome. The deal went very smooth and I am very happy with my new truck and the service. More

by A.Hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lon Williams
Sep 09, 2022 -

INFINITI on Camelback responded

Thank you for your positive feedback!

August 18, 2022

We had a great experience with the entire Infiniti team. Deb was very responsive to ours needs, Nadar the sales manager worked hard to earn our business, and Alex the finance manager was very detailed with More

by bristobash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nader, Deb, Lon Williams, Alex Ashburn
Aug 22, 2022 -

INFINITI on Camelback responded

Thanks for the positive review!

August 05, 2022

Poor online service would not give quote through email. Wanting me to come in to negotiate price More

by Hueymom
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Edward Johnson
Aug 11, 2022 -

INFINITI on Camelback responded

Thank you for the feedback. It is difficult to negotiate a price through a rep online, the next best solution is our ePrice button along with the checkout process to which you can see the full breakdown of the price/fees/add-ons etc. If you wish to understand, please reach out to Brian Holle at 602-776-9802 at your earliest convenience.

July 15, 2022

This is the third vehicle we have bought from Lon and he is the reason we continue to come here and the reason we drive infinities More

by fionanickerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John bishiop, Lon Williams
Jul 18, 2022 -

INFINITI on Camelback responded

Thanks for the positive review!

June 08, 2022

It was great experience they were able to help me out, Lon and John both were outstanding I would recommend anyone to get a car from them, I would buy a car again from camelback infiniti! Thx guys More

by angelelias
Recommend Dealer
Yes
Employees Worked With
John bishop , Lon Williams
Jun 09, 2022 -

INFINITI on Camelback responded

Thank you for the positive feedback! We're happy to you hear our sales team was able to find a vehicle you'd enjoy, congratulations!

May 10, 2022

Infiniti is simply the best. Infiniti on camel back is the best in the valley! More

by nick_wade93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lon Williams, Alex Ashburn
May 12, 2022 -

INFINITI on Camelback responded

Thanks for taking the time to leave a positive review!

May 04, 2022

Lon Williams was extremely helpful in going over all the features on my new Infiniti. He answered all my questions and made me aware of every feature available to make trips and driving easier. The service More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lon Williams, Edward Johnson
May 05, 2022 -

INFINITI on Camelback responded

We appreciate you taking the time to leave us a positive review! We are happy to help.

April 27, 2022

My fx35 was having issues. Shutting off, stalling, missing shifts, etc. Took it to the infiniti repair shop, It threw a code that indicated to and the public it was the cranksh More

by Bneri1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Munsil
May 02, 2022 -

INFINITI on Camelback responded

We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please reach out to Brian Holle at FHolle@vtaig.com at your earliest convenience.

May 02, 2022 -

Bneri1 responded

The service department knows who I am, Brian Holle can call me if he wants to. I updated the rating to include the resolutiion.

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