INFINITI on Camelback
Phoenix, AZ
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Lon arrived to show us how to use the features of our new car. We are so happy with everything he went over with us. Lon took a long time with us and showed us so much about our new car. We are very pleased car. We are so happy with everything he went over with us. Lon took a long time with us and showed us so much about our new car. We are very pleased with the service Infiniti has and would recommend this company highly. Thank you for everthing. More
Fantastic services, great support. I learned so many cool featuea on my car. Lon was patient an very knowledgeable thank you for making my car buy experience so awesome. featuea on my car. Lon was patient an very knowledgeable thank you for making my car buy experience so awesome. More
I've serviced my old Infiniti at this dealership for a while now and I was very pleased with the level of service I received when I bought my new car. I really like to have all my options in front of me a while now and I was very pleased with the level of service I received when I bought my new car. I really like to have all my options in front of me when I buy a new vehicle and Richard did just that. He was upfront and gave me all the information I needed to make my decision. The aftercare experience was very helpful especially since technology is not my friend. Lon made it simple and now I am using features I never used on my last vehicle. Overall I am very pleased with my experience with this dealership and will send anyone I know their way if they need a vehicle. More
Infiniti on Camelback has been wonderful since the initial phone call to Rich. They gave me a great price on a new 2013 FX37 and a fair trade on my 2011 M37. Lon provided impecable service after my initial phone call to Rich. They gave me a great price on a new 2013 FX37 and a fair trade on my 2011 M37. Lon provided impecable service after my purchase by coming to my home and providing one on one instruction regarding all the wonderful features and how they work. This purchase has been a wonderful experience and I know that their maintenance service will be equally as great. More
My experience with Infiniti on Camelback far exceeded my expectations. I had visited many dealerships while searching for my perfect car. Infiniti on Camelback provided superior customer service while resp expectations. I had visited many dealerships while searching for my perfect car. Infiniti on Camelback provided superior customer service while respecting my time and desire to make the best decision. I was never pressured or harassed and that alone was refreshing as many other dealerships were calling constantly. I have now had my new Infiniti for a week and am very pleased with the entire experience. Brent, Mason and Lon exemplify what it to provide the customer with the best possible experience. More
This is my second purchase at Infiniti on Camelback. At first I thought this dealership was competent and professional. They had friendly smiles and seemed to be customer service friendly, that is until yo first I thought this dealership was competent and professional. They had friendly smiles and seemed to be customer service friendly, that is until you have a problem. I leased a 2013 G37 in January of 2013. A few days later I got a call from Infiniti of Camelback requesting that I stop by to re-sign my contract. Apparently there was an error on the contract. I came down signed a new contract and thought everything was good to go. A couple of weeks later, I started to get collections calls from Infiniti Finance indicating that I was late on a payment. I have made several calls to Infiniti on Camelback and Infiniti Financial to resolve this issue and yet nothing has been resolved. I will never buy a car from Infiniti on Camelback. Your company lacks Customer Service. I will tell family and friends not to do business with your organization. ABC Nissan/ Infiniti on Camelback was one of the worst Car Dealerships in AZ years ago. I thought you got your act together… Seems you’re up to the same old tricks…. If you want to be ignored, disrespected and lied to, go to Infiniti on Camelback Christian More
I recently purchased a used car from Daniel at Infiniti on Camelback and was very pleased with the overall experience. He was very professional and helped us find exactly what we were looking for! Thanks f on Camelback and was very pleased with the overall experience. He was very professional and helped us find exactly what we were looking for! Thanks for all your help Daniel. More
Lon has been nothing but professional!! The service is excellent!! Updates are often and always does what he says. Lon is teh benckmark in terms for customer service. Ken and Kethy excellent!! Updates are often and always does what he says. Lon is teh benckmark in terms for customer service. Ken and Kethy More
Buying a car has always been a painful process. Finding the car you want is usually pretty easy, especially with the Infiniti brand. The painful part is finding a dealer/sales team that would negotiate an the car you want is usually pretty easy, especially with the Infiniti brand. The painful part is finding a dealer/sales team that would negotiate and actually help you buy a car at a fair price. With the team I worked with in Infiniti on Camelback, the process was so simple. They were honest, fair, friendly, and really listened to my needs. My concerns were price and having the piece of mind regarding a warranty. They not only gave me the best trade-in value for my car (by far), they threw in a 6 year warranty to make up for difference in MY out the door price. I had every intention to test drive other cars the following day, but with the price being so close and warranty include...they made it too tempting to pass up. The staff was very friendly, helpful, courteous, and professional. They made it very easy to actually want to buy a car. Whenever I want a car, I definitely intend on contacting this team at Infiniti on Camelback. More
My experience at Infiniti on Camelback was beyond my expectations. Everyone was friendly and welcoming. I would recommend this dealership to anyone looking to buy a new or used vehicle. The team at I expectations. Everyone was friendly and welcoming. I would recommend this dealership to anyone looking to buy a new or used vehicle. The team at Infiniti made the car buying experience less stressful and very helpful. More