INFINITI on Camelback

I have used the service dept for 4 years and they are always very accommodating. They always keep you updated on the status of your vehicle. always very accommodating. They always keep you updated on the status of your vehicle. More

Edward made my leasing experience amazing! Everything was easy and he was able to get me the terms I wanted! He is so great to work with! Everything was easy and he was able to get me the terms I wanted! He is so great to work with! More

I have never in my life had such a bad experience with a dealership. They were rude and smug and that should have been our first reason not to purchase from this dealership. However my son loved this car an dealership. They were rude and smug and that should have been our first reason not to purchase from this dealership. However my son loved this car and I didn't want him to be disappointed as we drove from New Mexico to buy this car on 4/2/23. within 3 days of buying this used 2015 Chrysler 200 it began to leak coolant everywhere. We called the dealership and notified them of what was going on. They told us to take it to a local dealership and have them look at it. The soonest available appointment they had was 4/17/23. The Carfax report and Infiniti on Camelback told us there was nothing wrong with the vehicle. However, the local service department said the car's water pump is broken along with the thermostat and the belt. they called Infiniti on Camelback and explained to Alex Ashburn the manager what was going on. He refused to work with them and hung up on them. I then called Alex Ashburn to see why they are refusing to help. We are under the 500 or 15 day warranty. He said that the warranty only covers major mechanical issues and they could not help us. We were told from the start that we could return the car no questions asked if it was under the 500 miles or within the 15 days and now they are refusing when there is something majorly wrong with the vehicle. It can not be driven. Alex was rude, and had xxxx poor customer service. I have filed a complaint with corporate along with Infiniti. More

I bought infinity there in 2011. It’s in great shape and it was one of the better purchases I’ve made in my lifetime. It’s in great shape and it was one of the better purchases I’ve made in my lifetime. More

Great service and sales experience. The process is always effortless. I would recommend to anyone. The process is always effortless. I would recommend to anyone. More

Another excellence car buying experience with Lon at Infiniti on Camelback. Lon helped me obtain my Q60 dream car. Infiniti on Camelback. Lon helped me obtain my Q60 dream car. More

Lon helped me with leasing my 3rd Infiniti. He was very knowledgeable and helped me find my dream car again. He was very knowledgeable and helped me find my dream car again. More

Lon Williams was awesome to work with. No high pressure and east to deal with. Highly recommend him. No high pressure and east to deal with. Highly recommend him. More

Both Ed and Lon were very helpful and experienced in the information we received. I wound definitely refer my family and friend to infinity information we received. I wound definitely refer my family and friend to infinity More

You don't follow up with your customers like you promised them just to call my insurance company it took almost two weeks. promised them just to call my insurance company it took almost two weeks. More