INFINITI on Camelback
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 841 reviews
DON'T GO TO ANY OTHER INFINITI DEALER IN AZ!!!!! Lon just left our home after taking the time to thoroughly assist us with setting up our new Infiniti! He was EXTREMELY thorough in setting up our inf Lon just left our home after taking the time to thoroughly assist us with setting up our new Infiniti! He was EXTREMELY thorough in setting up our infiniti portal on our computer and explaining how to utilize it to meet our specific needs. We asked a lot of questions...of all kinds...and Lon very graciously took the time to answer every question. He has a pride in Infiniti that is infectious. We then spent time reviewing the features in the vehicle and it was extremely beneficial and helped us get comfortable with our new car. Lon's expertise of Infiniti and his professionalism should be emulated. He set up our appointment and arrived on time and took our call in the evening hours when we had to reach him after arriving from work late. THANK YOU LON!!!! More
WOW!! Lon and the team at Camelback Infiniti were the epitome of professional in every aspect of our new car purchase. Their knowledge and enthusiasm about Lon and the team at Camelback Infiniti were the epitome of professional in every aspect of our new car purchase. Their knowledge and enthusiasm about the new Infiniti products was infectious and helped steer us towards our Q50s over many other luxury choices. We love our new vehicle and couldn't be more satisfied with our purchase. More
Don't waste your time going anywhere else! We dealt with Lon Williams. He was courteous, professional and played no games. The entire process was a quick and painless experience. Shopping for a We dealt with Lon Williams. He was courteous, professional and played no games. The entire process was a quick and painless experience. Shopping for a vehicle is one of our least favorite things to do, but this was by far the best experience we have ever had. More
Service---Shelby Shelby and the team are the best! Infinity Camelback does a great job and are very responsive. I will always choose them to handle service. Shelby and the team are the best! Infinity Camelback does a great job and are very responsive. I will always choose them to handle service. More
Aftercare Second time with camelback infinity and again very pleased. Camelback Infinity, Lon Williams, is a hit. Lon has been so wonderful and patient with u Second time with camelback infinity and again very pleased. Camelback Infinity, Lon Williams, is a hit. Lon has been so wonderful and patient with us on both occasions. If I was in sales I would try and steal this employee from you as he is awesome. Again thanks for your guys service More
Customer Service I live over 25 miles from this dealership and make the trip to this particular dealership due to their outstanding customer service and professionalis I live over 25 miles from this dealership and make the trip to this particular dealership due to their outstanding customer service and professionalism. I would recommend Infinity on Camelback to anyone. Greg Hauser More
Service a step above others! There are many places you can take your vehicle for service these days, but I personally go back again and again to the service center at Infiniti Cam There are many places you can take your vehicle for service these days, but I personally go back again and again to the service center at Infiniti Camelback because they are truly a step above the others! When you pull into their super clean drive-thru service center, you are instantly greeted with a smiling face and a handshake welcoming you! My particular service advisor, Josh Munsil, has been working with me since I bought my vehicle in the fall of 2013, he knows me by name and is always super helpful! He carefully documents all my needs and even has helpful suggestions that cater to my vehicle needs! My last visit was for a headlight issue and while there, they found a leak in the rear assembly and it was covered under the bumper-to-bumper warranty saving me $1800! This kind of attention to detail doesn't go un-noticed by me, this is service above others! I am the first in my family to own an Infiniti and it's truly been great! Sure the waiting area amenities are nice, but it's the people that make the REAL experience come to life! More
excellent Customer service Shelbyville in the shop is amazing always takes great care of my boyfriend and I not to mention our "baby" (the car). Mark helped us out of our G25 an Shelbyville in the shop is amazing always takes great care of my boyfriend and I not to mention our "baby" (the car). Mark helped us out of our G25 and into a new Q50 which was awesome and he was just great. Lon took the time to come out to my home and help with the infiniti touch issues I was having and was very patient and helpful. Thank you all ! Tara and Alfonso More
New Garage Door Opener Installation Lon is the consummate professional. He helped with my new garage door opener and now everything is working great. Lon, a great guy. Great experience! Lon is the consummate professional. He helped with my new garage door opener and now everything is working great. Lon, a great guy. Great experience! More
Amazing Experience I had a fantastic experience working with everyone at Infinity on Camelback. When I received a call asking to do a home visit I thought I was dreaming I had a fantastic experience working with everyone at Infinity on Camelback. When I received a call asking to do a home visit I thought I was dreaming. Lon showed up and spent almost two hours going over all of my options showing me how everything worked. I felt great when Lon left and am confident i can utilize all my options with out any problem. Thanks Lon I really appreciate you taking the time to go over this with me. I will definitely recommend Infinity on Camelback to my friends and family. More