INFINITI on Camelback
Phoenix, AZ
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Lon Williams If you want an experience of outstanding customer service, you must purchase your vehicle at Infinity of Camelback! Lon Williams, "tech guy" came out If you want an experience of outstanding customer service, you must purchase your vehicle at Infinity of Camelback! Lon Williams, "tech guy" came out to my house to educate me on all the great features my QX60 has to offer. He was punctual and very professional. Lon left me with a feeling of excitement for the second time! The first was when I purchased my vehicle. More
Buyer Beware This dealership is full of tricks and schemes. They practice bait and switch advertising and do not apologize for it. Management does not care about c This dealership is full of tricks and schemes. They practice bait and switch advertising and do not apologize for it. Management does not care about customer service as long as they can benefit monetarily from lies. My guess is that they enticed other reviewers with some sort of perk. These 4 & 5 star reviews can't be true based on my experience with not 1, but 3 employees. If I could submit this review with zero stars, I would. This place is terrible. Don't be fooled by them! More
Professional Car Dealership makes buying Infiniti Pleasant Lon W. came out from Inifinti Camelback to set me up with my new QX70. Lon is Infinti’s Technology Concierge and he is the ideal person for this job: Lon W. came out from Inifinti Camelback to set me up with my new QX70. Lon is Infinti’s Technology Concierge and he is the ideal person for this job: technically capable, excellent communicator, poised, knowledgeable, friendly and exceedingly helpful. He was a big help in setting up the cool Inifinti gadgets and made driving my new QX70 even more fun than it was before he came. PS: Lon took a call from a “high need” customer while I was with him, and did it in such a way as to keep both of us happy. I’m in sales myself, and I can tell you, that’s not easy to do. More
Class act I wanted to take a few mins to share my thoughts on my salesperson, Michael Hyatt. From start to finish he was my advocate and I really enjoyed the ef I wanted to take a few mins to share my thoughts on my salesperson, Michael Hyatt. From start to finish he was my advocate and I really enjoyed the effort he displayed in making sure all my needs were met. I will refer whoever will listen to this dealership, they are truly the best in my Opinion. More
Just wanted to share my experience I found everyone very helpful and never felt pressured to buy. Overall this was a great experience and I couldn't have asked for more. I will definate I found everyone very helpful and never felt pressured to buy. Overall this was a great experience and I couldn't have asked for more. I will definately return for my next vehicle. More
Completely Happy My experience at Infiniti on camelback was overall very enjoyable. All Infiniti employees were friendly and helpful. Particularly Thomas Lynch. He was My experience at Infiniti on camelback was overall very enjoyable. All Infiniti employees were friendly and helpful. Particularly Thomas Lynch. He was the service representative that helped me and answered all my car servicing questions and needs. Any future dealer needs I ever need I will only go to Infiniti on Camelback. More
Fantastic Any service my Infiniti needs it gets done at this location, they do an spectacular service. They have a really nice waiting area for the customer t Any service my Infiniti needs it gets done at this location, they do an spectacular service. They have a really nice waiting area for the customer to relax while your car it's taking care of. The waiting room has a nice lounge that offers coffee, water, donuts, tv, Internet. I always have a pleasant time waiting for my car ?? More
Excellent service Thomas provides customer oriented service, very professional and friendly.. Explained all aspects of service. Informed me ahead of time when car would Thomas provides customer oriented service, very professional and friendly.. Explained all aspects of service. Informed me ahead of time when car would be ready. Car was clean and ready as promised. More
very friendly! Service team was above and beyond friendly and helpful. Brent was extremely accommodating and the electronic details of my service actually arrived i Service team was above and beyond friendly and helpful. Brent was extremely accommodating and the electronic details of my service actually arrived in my email at the same time the service manager did! I was able to electronically accept or deny extra services on my phone with no underlying pressure. Thanks Camelback Infinity! More
Very Happy I was a little unsure about my purchase for a couple weeks and then the dealership sent out Lon to go over all the features with me. After his visit I I was a little unsure about my purchase for a couple weeks and then the dealership sent out Lon to go over all the features with me. After his visit I felt like I had a better understanding of the vehicle and have been enjoying it more and more. I recommend this dealership highly and think the service is great! More