INFINITI on Camelback

QX60 LOVE! I really appreciated Mr. Williams coming out to my home to walk me through the features of my 2017 QX60! He is the very best! Customer for life! Val I really appreciated Mr. Williams coming out to my home to walk me through the features of my 2017 QX60! He is the very best! Customer for life! Valencia S. More

Very satisfied customer Lon came out to the house and went over every single feature of our car, told us about the features we knew about and also covered all features we did Lon came out to the house and went over every single feature of our car, told us about the features we knew about and also covered all features we didn't know about! Very knowledge Infiniti employee, great guy, and overall, took the time to totally educate us on our new vehicle! Very worth the time to have him come out! A very satisfied customer! More

Lon was amazing !! I had an infiniti before but never used any of the features. Lon taught me everything I needed to know and more! !! I had an infiniti before but never used any of the features. Lon taught me everything I needed to know and more! More

Highly recommend Lon Williams was very knowledgeable in explaining all the cool features of the 2017 Infinity QX 60 ( Premium,Premium Plus, Drivers Assist). He was pat Lon Williams was very knowledgeable in explaining all the cool features of the 2017 Infinity QX 60 ( Premium,Premium Plus, Drivers Assist). He was patient and understanding throughout the process. Overall he made it a fun exercise! I would highly recommend Infinity on Camelback and Lon Williams/Joel Langer and Kurt!!! More

Exceptional customer service My overall experience this time (my 3rd lease w/ IOC), & all times reaffirms there are still places / companies focused on exceptional customer servic My overall experience this time (my 3rd lease w/ IOC), & all times reaffirms there are still places / companies focused on exceptional customer service. Infiniti On Camelback gets the true meaning of customer service / service delivery which makes them stand out, builds incredible loyalty & enhances the entire experience. Everyone I've worked with consistently demonstrate the customer comes first, are extremely genuine, have over the top follow up, but also appear to love their jobs, are happy when you go there which is so important as that is the basis of where it all begins. This industry has one of the highest ratings for employee turnover & all people I adore have worked there as long as 15 years. Rare to see & says a lot about them & the organization. Clearly I highly recommend! :) They are creative with out of the box thinking to again set them apart with only the customer in mind. • One example: they have dedicated employee, Lon, who comes to your home, sits in your vehicle w/ you & goes over every single feature your vehicle has / does. With the way Technology is evolving and I'm tech savvy, I wouldn't know what to do in my car without Lon's visit yesterday. Lon is SO knowlegable, proactive, knew every single answer to all of my questions, and sometimes finished my question before I did, already knowing what I wanted to know, as I was a little overwhelmed. He knows those cars inside & out, was SO PATIENT, and isn't just that person who is "techy", but possesses all around skill set of that & phenomenal customer service. The last time Lon came to my house was a prior lease approx 4.5 yrs ago & had the best memory on certain things that I remembered but never expected him to because he goes to so many people's homes. One thing that stood out, when I was getting ready to leave the dealership, Lon appeared out of nowhere, ready w/ his calendar to schedule. I had no idea he was working, knew I got a car, & just shows the outstanding internal teamwork and flow while I as the customer have no idea the flawless communication / coordination. Lon is a true asset to the company in addition to having that dedicated role. Lon is the best, he didn't pay me for this, I was suddenly offering to pay him to fix my phone / laptop ! :) Thank you so much Lon ! Also, thank you, Tom, Polly, Rich, & Kurt. More

Patient! Sometimes it really seems as if this car is smarter than I am! But Lon patiently went over every feature and answered all of my questions, no matter h Sometimes it really seems as if this car is smarter than I am! But Lon patiently went over every feature and answered all of my questions, no matter how silly or repetitive they were. :) Couldn't thank you enough! More

Helped me get a better understanding Lon was running late for our appointment due to his earlier appointment being very late for their meeting. Lon called me multiple times to update me o Lon was running late for our appointment due to his earlier appointment being very late for their meeting. Lon called me multiple times to update me on our meeting status offering options for meeting. Due to his professionalism and strong concern for my time, we met later the same day. Lon took his time with me explaining in detail the features of our new car with no attempt to rush. He also exhibited great patience and understanding with my multitude of questions. Lon is very personable, knowledgeable, and reassuring in a very professional approach. Simply, I would seriously consider buying another vehicle from this dealership solely because of Lon. Thank you Lon for the better understanding of car features and the experience of working with you. More

best experience yet My husband and I recently purchased a Vehicle from infinity on Camelback. The entire team has been great to work with throughout the entire sales, fin My husband and I recently purchased a Vehicle from infinity on Camelback. The entire team has been great to work with throughout the entire sales, finance, service process. We had Mike as our sales rep, he found us the best vehicle to fit the needs of our family answered any questions we had before and during our purchase. After we had some time to "play" Lon came out to our home and really went over every button, feature and question we had. Often times the car buying process can be stressful and overwhelming. We both agree that the team over on camelback did a good job of making our experience the best yet. More

Really helpful Lon was awesome. Showed me features on car i never would have figured out. Was on time to appointment and very caring when he stopped by. Thank you L Lon was awesome. Showed me features on car i never would have figured out. Was on time to appointment and very caring when he stopped by. Thank you Lon More

What a breeze Great experience all the way! We took the 6 hour drive to Phx and were not disappointed. The entire staff did a great job and we couldn't be happier. Great experience all the way! We took the 6 hour drive to Phx and were not disappointed. The entire staff did a great job and we couldn't be happier. But it didn't stop there, the follow up has been awesome. I just wish we were closer to take advantage of some of the extra services they offer. More