INFINITI on Camelback

Excellent experience; great staff What can I say that hasn't bee said....From Jacob to Luis, Shelby and Lon, it has been a wonderful experience...I have purchased a lot of cars this wa What can I say that hasn't bee said....From Jacob to Luis, Shelby and Lon, it has been a wonderful experience...I have purchased a lot of cars this was the greatest experience. The sales process was smooth. Jacob did a wonderful job; Lon came to my office to show me around my car and introduce all of the technology. Shelby is a wonderful service advisor and Luis is the most honest and pleasant general manager that I have ever dealt with. It was just way to easy ;-). Thank you everyone; job well done! I'll be back in 38 months! More

So happy with my purchase Ritisha is such a lovely person. she truly made this experience memorable. From the start she really understood all our needs and got us a great deal. Ritisha is such a lovely person. she truly made this experience memorable. From the start she really understood all our needs and got us a great deal.Then a few week later they sent Lon out and my comfort level with my car is now through the roof. This whole experience was top notch. More

New 2018 Q50 Red Sport I recently traded my 2016 Q50 in for the new 2018 model, and AJ did an amazing job with the trade. He even brought the new car to my office for me to I recently traded my 2016 Q50 in for the new 2018 model, and AJ did an amazing job with the trade. He even brought the new car to my office for me to test drive, and came back later that evening with all the paperwork and drop off the car. Then it was great to see Lon again, when he came out to help set up all the electronics the way I wanted them, and take feedback from the last 2 years with the previous system. Wayne and Josh in the service department have also been great, and have made my life relatively stress free with loaner cars ready to go when I drop my car off for service and getting Lex shielding applied, and they are great about communicating updates along the way. More

Best car buying experience Jacob and Lon have provided excellent customer service with not only their knowledge but their follow up and attention to detail and most important in Jacob and Lon have provided excellent customer service with not only their knowledge but their follow up and attention to detail and most important in making sure I was satisfied, happy, and had all my questions answered. I would highly recommend this dealership over all the others! More

Awesome experience I walked in to Infiniti after a negative experience at 2 different Mercedes-Benz dealerships. Ritishia sat with me, showed me every option I had as I I walked in to Infiniti after a negative experience at 2 different Mercedes-Benz dealerships. Ritishia sat with me, showed me every option I had as I was not sure if I wanted to buy or lease, and allowed me to test drive every car I wanted to test out. I was able to get the exact monthly payment and the exact amount for my trade in I was asking for! Better yet, I love this car! More

Excellent service Our experience buying our new Infiniti was so great, Jacob helped is with our new car buying,. We will definitely go back to him in the future. Excell Our experience buying our new Infiniti was so great, Jacob helped is with our new car buying,. We will definitely go back to him in the future. Excellent customer service, he answered all of our ques! More

Easy buying experience Briana was very helpful and understanding of what I was looking for. She did not apply any pressure and made the buying experience stress free and eas Briana was very helpful and understanding of what I was looking for. She did not apply any pressure and made the buying experience stress free and easy. Lon’s expertise in setting up my car and educating me on all the bells and whistles was extremely helpful and an added benefit that I wasn’t expecting. He came to my house on a Sunday to make it convenient for me. It was very much appreciated! More

It must have been pretty good since I didn't buy the nissan James was very knowledgeable and cordial which I really appreciated. Good honest guy! Lon and Robert came to my house and went over all features of James was very knowledgeable and cordial which I really appreciated. Good honest guy! Lon and Robert came to my house and went over all features of the car and it was a really great experience. The car has so many features I never would have d figured then out on my own. More

First Class Service Are you kidding me? This is NOT your average car buying experience. Infiniti sends out a personal instructor to my home to teach me all about the car. Are you kidding me? This is NOT your average car buying experience. Infiniti sends out a personal instructor to my home to teach me all about the car. Lon arrived and immediately and professionally walked me through the entire car and all its features...and there are MANY. At first all the technology was a bit intimidating- but after Lon and his patience and expertise I’m ready to enjoy everything this machine has to offer. What a difference it is from my last few General Motors car purchases...those were absolutely “General”.... thank you Lon and thank you Luis Becerra for the incredible service! More

Super kind and professional dealership Jacob Thomas was our sales man he was very kind and professional he understood exactly what we wanted and he got us the best deal possible. I got my l Jacob Thomas was our sales man he was very kind and professional he understood exactly what we wanted and he got us the best deal possible. I got my last car from the Scottsdale location and I can easily say that the Biltmore location is the one I would go back to. Unlike the Scottsdale location I got a management service by Lon Williams, He came all the way over to my house and explained all the services I can use on my new car, which made me super excited to use all the services that I never knew that existed before! More