Back

INFINITI on Camelback

Phoenix, AZ

4.5
841 Reviews

1300 E Camelback Rd

Phoenix, AZ

85014

Directions

By Type

Showing 841 reviews

December 18, 2019

My entire time buying my car Lon was amazing. He was so knowledgeable and I didn’t feel pressured. He helped make sure the car looked flawless when I picked it up and was so helpful with all my requests. H More

by Mblakey15
Recommend Dealer
Yes
Employees Worked With
Lon Williams
Dec 20, 2019 -

INFINITI on Camelback responded

Thank you for your positive feedback, M.!

December 16, 2019

Very Satisfied Very pleased with the level of professionalism. Very polite and family friendly staff. Asked what I needed in a vehicle and helped me find just that. More

by brookelyn1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bishop, Chris Herrell
Dec 18, 2019 -

INFINITI on Camelback responded

Thank you for taking the time to leave us a positive review!

December 08, 2019

I submitted a request through cars.com to see if a particular vehicle was still available. Aaron promptly called me to let me know that it was and I set an appointment to test drive the car. During th More

by asjacobssr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron, Luis Becerra
Dec 19, 2019 -

INFINITI on Camelback responded

Jacob, we are sorry to hear about this miscommunication. We want to offer excellent customer service. According to our records, you have spoken with Luis Becerra, our General Manager, and have been placed on the do not call list. If you would like to discuss further, reach out to Luis Becerra at 602-680-2874 at your earliest convenience.

December 01, 2019

Lon Williams was exceptionally knowledgable and professional explaining all the details about the vehicle and how to use its many options. He was never pressuring use to purchase the vehicle. More

by Eunice
Recommend Dealer
Yes
Employees Worked With
Lon Williams
Dec 03, 2019 -

INFINITI on Camelback responded

We appreciate you taking the time to leave us a positive review, Eunice!

November 08, 2019

the richters Very nice people. but the is a lack of communication between management and both sales people and byers it several phone calls for a response More

by tvguru1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Becerra, Chris Herrell
Nov 19, 2019 -

INFINITI on Camelback responded

We are sorry to hear that we were not as communicative as you would have liked; we want all customers be assisted efficiently and effectively. Please reach out to Luis Becerra, our General Manager, at 602-680-2874 with more information about your experience

November 01, 2019

Great Customer Service We recently purchase a 2019 QX50, that had a couple of blemishes from sitting in the Arizona weather. After Lon was notified of the issues, within a More

by vgarcia58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lon Williams
Nov 04, 2019 -

INFINITI on Camelback responded

We appreciate you taking the time to leave us a positive review, V.!

October 31, 2019

Lon Williams is the man! He came all the way to my house to show me how to use my brand new 2020 Infiniti QX60 and I can’t thank him enough! This car is so awesome and now I know how to use it! John Bish More

by LuSic
Recommend Dealer
Yes
Employees Worked With
John Bishop , Lon Williams, Luis Becerra
Nov 04, 2019 -

INFINITI on Camelback responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Lu!

October 27, 2019

Fast and friendly Chris and Luis were very helpful and knowledgeable about the car that was sold to me. I would recommend them both to friends and family. More

by sdwaters2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Becerra, Chris Herrell
Oct 28, 2019 -

INFINITI on Camelback responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us, SD!

October 27, 2019

Great experience! After having difficulty with another dealer, Rich and his team stepped in and solved our need to end another Infiniti lease and lease yet another (our More

by twoofusnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sieck, Shelby Clark, Lon Williams, Edward Johnson
Oct 28, 2019 -

INFINITI on Camelback responded

Thank you from all of us at INFINITI on Camelback!

October 25, 2019

Recurring Customer This is my 3rd Infiniti purchase from Camelback Infiniti and I know it will not be my last! Chris and Lon went above and beyond to make sure I got wha More

by cristinagil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Clark, Lon Williams, Chris Herrell
Oct 28, 2019 -

INFINITI on Camelback responded

We appreciate you taking the time to leave us a positive review, Cristinagil!

...
23
...