INFINITI of Troy

My Internet Auto Journey My long and protracted journey on the in internet to locate and purchase a SAAB finally came to a very exciting and successful climax at the hands of My long and protracted journey on the in internet to locate and purchase a SAAB finally came to a very exciting and successful climax at the hands of Suburban Infinity in Troy Michigan. Searching nationally often increases your odds of finding your perfect auto. But, being unable to test drive or sit in your selected auto can be a tricky part of your purchase. You need to rely on the Dealership to be honest and depict the condition of the vehicle accurately. My experience with Suburban Infinity was more than satisfying. I found their salespeople to be friendly, knowledgeable and willing to "go the extra mile" to make sure I felt comfortable with my purchase. Being a large and multi-locational dealership was a big factor in my feeling comfortable with buying an auto I could not see from them. They indicated all their previously owned vehicles are put through an extensive series of tests to check on the relative condition of the vehicle. Hearing a significant number of vehicles do not pass and are shipped away was reassuring. Also, when I asked how this vehicle faired, I was sent the actual report detailing the dealerships assessment and indicating the repairs that were completed prior to its being placed out on their lot for sale. I saw that they actually invested over $500 dollars into the vehicle to fix or repair these items. I was impressed...All of their descriptions and facts were verified as accurate when my vehicle arrived and I could take a closer look myself. I found buying a pre-owned vehicle in Michigan and having it shipped to my home in Connecticut was very easy to accomplish, thanks to the seasoned pros at Suburban. My salesman Dan Syroinski and his colleague Lakya Turner were really a pleasure to work with. More

Automotive dealership For Customer Excellence! Today I leased a 2014 Infinity AWD Premium from Surburban Infinity in Troy Mich. I'd been procrastinating going out to lease a new car as my current l Today I leased a 2014 Infinity AWD Premium from Surburban Infinity in Troy Mich. I'd been procrastinating going out to lease a new car as my current lease terminates in under 30 days.However, Duane Hill greeted me in such a disarming, comfortable, fashion he actual made the experience very easy & I was made to feel lierally at home.His professionalism was awesome he was so informative he knew every nuiance of the car its performance, its features he was awesome.The sales manager Marc Sturm gave me everything I bargained for the word NO doesn't exist at Suburban Infinity! If I can be brutally honest I never expected my looking for a new car to be such a SLAM DUNK! I will recommend Suburban to all my friends and family! More

My daughter's first big purchase Dan went out of his way to make my daughter's first big purchase a memorable one! She is so happy with her red Ford Focus, it is just what she wanted Dan went out of his way to make my daughter's first big purchase a memorable one! She is so happy with her red Ford Focus, it is just what she wanted. She is also starting to establish credit for the first time. Dan was patient, answered all of her questions (as well as mine) and also offered some very good advice. We would definitely recommend this dealership and Dan specifically. In fact, we already have. More

I have now leased 2 Infiniti vehicles and have had a fantastic experience during the sales process both times. In addition, the service at Suburban is convenient, flexible and reasonable. I highly recom fantastic experience during the sales process both times. In addition, the service at Suburban is convenient, flexible and reasonable. I highly recommend Infiniti and Suburban to anyone considering an upscale sedan. More

I am on an International student Visa, Dan Stroinski understood my situation about the time involved in getting a loan approved. He was co-operative, patient and friendly. understood my situation about the time involved in getting a loan approved. He was co-operative, patient and friendly. More

I had arranged for recall service on my vehicle and Mr. Tatum scheduled my appointment over the phone. When I arrived I was greeted at the door and promptly taken care of. Mr. Tatum insured that my vehicle Tatum scheduled my appointment over the phone. When I arrived I was greeted at the door and promptly taken care of. Mr. Tatum insured that my vehicle was serviced right away and I also received a complimentary oil change. I'll continue to support this dealership. More

Matt Hellebuyck and Marc Sturm were a pleasure to deal with and helped me purchase the exact JX35 I wanted. I live close to another highline luxury car dealer but had a much better experience with Suburb with and helped me purchase the exact JX35 I wanted. I live close to another highline luxury car dealer but had a much better experience with Suburban Infiniti of Troy. I will definitely buy another Infiniti from Matt again. More

Jesus Trujillo was very easy to deal with. He presented the car very throughly with details on specifications and options. Jesus was very professional and was a positive influence in the overall car purch the car very throughly with details on specifications and options. Jesus was very professional and was a positive influence in the overall car purchase. I reccommend Jesus and the dealership in total. More

I was very impressed when I arrived to the dealership the suv was cleaned and Mike was very knowledgeable of the vehicle ! Mike made the transition from a car to suv exciting ! The entire staff greet you wit suv was cleaned and Mike was very knowledgeable of the vehicle ! Mike made the transition from a car to suv exciting ! The entire staff greet you with a warm smile and welcome that is hard to get during the holidays due to the fact most retail and sales personal is exhausted . I also want to thank Marc and Devin for my my experience a very relaxing and no pressure experience ! I would definetly refer Mike, Marc and Devin to future car buyers !! Jacqueline M . More