INFINITI of Troy
Troy, MI
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Automotive dealership For Customer Excellence! Today I leased a 2014 Infinity AWD Premium from Surburban Infinity in Troy Mich. I'd been procrastinating going out to lease a new car as my current l Today I leased a 2014 Infinity AWD Premium from Surburban Infinity in Troy Mich. I'd been procrastinating going out to lease a new car as my current lease terminates in under 30 days.However, Duane Hill greeted me in such a disarming, comfortable, fashion he actual made the experience very easy & I was made to feel lierally at home.His professionalism was awesome he was so informative he knew every nuiance of the car its performance, its features he was awesome.The sales manager Marc Sturm gave me everything I bargained for the word NO doesn't exist at Suburban Infinity! If I can be brutally honest I never expected my looking for a new car to be such a SLAM DUNK! I will recommend Suburban to all my friends and family! More
My daughter's first big purchase Dan went out of his way to make my daughter's first big purchase a memorable one! She is so happy with her red Ford Focus, it is just what she wanted Dan went out of his way to make my daughter's first big purchase a memorable one! She is so happy with her red Ford Focus, it is just what she wanted. She is also starting to establish credit for the first time. Dan was patient, answered all of her questions (as well as mine) and also offered some very good advice. We would definitely recommend this dealership and Dan specifically. In fact, we already have. More
I have now leased 2 Infiniti vehicles and have had a fantastic experience during the sales process both times. In addition, the service at Suburban is convenient, flexible and reasonable. I highly recom fantastic experience during the sales process both times. In addition, the service at Suburban is convenient, flexible and reasonable. I highly recommend Infiniti and Suburban to anyone considering an upscale sedan. More
Great service. Purchased the car and sales staff were very friendly and gave a great deal on the car. Service staff is friendly and professional. Had an issue where they ordered the wrong part but manage very friendly and gave a great deal on the car. Service staff is friendly and professional. Had an issue where they ordered the wrong part but manager called to apologize and took the car in promptly to service the vehicle. Always an excellent job from the mechanics. Highly recommended. More
I am on an International student Visa, Dan Stroinski understood my situation about the time involved in getting a loan approved. He was co-operative, patient and friendly. understood my situation about the time involved in getting a loan approved. He was co-operative, patient and friendly. More
I had arranged for recall service on my vehicle and Mr. Tatum scheduled my appointment over the phone. When I arrived I was greeted at the door and promptly taken care of. Mr. Tatum insured that my vehicle Tatum scheduled my appointment over the phone. When I arrived I was greeted at the door and promptly taken care of. Mr. Tatum insured that my vehicle was serviced right away and I also received a complimentary oil change. I'll continue to support this dealership. More
Matt Hellebuyck and Marc Sturm were a pleasure to deal with and helped me purchase the exact JX35 I wanted. I live close to another highline luxury car dealer but had a much better experience with Suburb with and helped me purchase the exact JX35 I wanted. I live close to another highline luxury car dealer but had a much better experience with Suburban Infiniti of Troy. I will definitely buy another Infiniti from Matt again. More
Jesus Trujillo was very easy to deal with. He presented the car very throughly with details on specifications and options. Jesus was very professional and was a positive influence in the overall car purch the car very throughly with details on specifications and options. Jesus was very professional and was a positive influence in the overall car purchase. I reccommend Jesus and the dealership in total. More
I was very impressed when I arrived to the dealership the suv was cleaned and Mike was very knowledgeable of the vehicle ! Mike made the transition from a car to suv exciting ! The entire staff greet you wit suv was cleaned and Mike was very knowledgeable of the vehicle ! Mike made the transition from a car to suv exciting ! The entire staff greet you with a warm smile and welcome that is hard to get during the holidays due to the fact most retail and sales personal is exhausted . I also want to thank Marc and Devin for my my experience a very relaxing and no pressure experience ! I would definetly refer Mike, Marc and Devin to future car buyers !! Jacqueline M . More
I brought a used Nissan Altima a couple of days back from Suburban Infinity of Troy. Gary Davis helped me with this deal and he was very good, helpful, sincere and honest in all of his transactions. He broug Suburban Infinity of Troy. Gary Davis helped me with this deal and he was very good, helpful, sincere and honest in all of his transactions. He brought this veichle for me from Farmignton Hills, went through all of the details with me so patiently, sent me the email with carfax details within 5 minutes and so many other things. It was just due to Gary that I brought this veichle. There were times when I thought I will walk away from this, but it was Gary's great work that kept me going through those times. Mark was kind enough to sponsor my lunch and if it took me more time was willing to pay for dinner as well! :) The guys at Suburban Infiniti of Troy (especially Gary Davis) are very good. Would recomend them all the time. More