INFINITI of Troy
Troy, MI
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Easy, pleasant and helpful Great experience getting my new 2015 QX60. Jesus was not pushy while still being helpful and informative. The whole experience was straightforward, pr Great experience getting my new 2015 QX60. Jesus was not pushy while still being helpful and informative. The whole experience was straightforward, professional and pleasant. I even got to take the car on an overnight test drive. More
Exceptional Customer Service from Dan Stroinski Dan went above and beyond in meeting my vehicle needs. He was courteous, professional, and attentive in listening to me as a customer. Excellent exp Dan went above and beyond in meeting my vehicle needs. He was courteous, professional, and attentive in listening to me as a customer. Excellent experience! More
Excellent service and extremely easy process I spoke to Jesus over the phone with a goal in mind and within a few days he had helped me achieve that and much more. Jesus was incredibly helpful an I spoke to Jesus over the phone with a goal in mind and within a few days he had helped me achieve that and much more. Jesus was incredibly helpful and honest throughout the entire process and did everything he could to make the transaction and smooth as possible. I was able to get a brand new 2015 Infiniti Q50 for an incredible price with no time or money wasted utilizing a "sign and drive" event paying $0 out of pocket. Jesus was incredibly friendly and had a thorough understanding of his brand and the vehicles they were selling; he was happy to sit inside the car and take the time to explain all of the new features and how to use them. I would highly recommend seeing Jesus at Suburban Infiniti for any of your new car purchases. More
Great service like family member Just got new Qx 60. Jesus Trujillo was friendly helped out to ensure great deal. It was straight forward and explained well. I absolutely recommend Je Just got new Qx 60. Jesus Trujillo was friendly helped out to ensure great deal. It was straight forward and explained well. I absolutely recommend Jesus Trujillo if you have infiniti in your mind. More
Excellent way to do business! Just signed up for a new lease. Our Sales consultant, Velko Stamevski, was very friendly & helpful. No games, worked to understand what type of deal w Just signed up for a new lease. Our Sales consultant, Velko Stamevski, was very friendly & helpful. No games, worked to understand what type of deal we were looking for & then figured out how they could meet our requirements. Thanks Velko! More
Excellent salesman and great dealership I have never been as pleased as I was with everything would recommend it to anyone looking for a new or used car salesman and great dealership I have never been as pleased as I was with everything would recommend it to anyone looking for a new or used car More
Customer for life Just purchased my third infiniti this year. Great experience each and every time. Would definitely recommend this dealership to anyone looking for a Just purchased my third infiniti this year. Great experience each and every time. Would definitely recommend this dealership to anyone looking for a good car at a fair price from a friendly and helpful staff. More
Safe, reliable car for your loved one. I helped my godson find a safe, reliable used car for his college years. Everyone at the dealership was helpful, upfront and understood about wanting I helped my godson find a safe, reliable used car for his college years. Everyone at the dealership was helpful, upfront and understood about wanting to ensure safety and reliability to a young adult striking it out on his own for the first time. I am grateful. More
2012 QX56 Over the last months and a half I kept going back to the dealer looking at QX56 and QX60’s. I had many questions and I was very picky about trying to Over the last months and a half I kept going back to the dealer looking at QX56 and QX60’s. I had many questions and I was very picky about trying to find the perfect car for my wife. Patrick McCaw was very patient and accommodating, he answered all my questions and was welcoming every time I walked into the dealer. At other dealers after a couple of visits the sales folks would ignore and not answer the questions. Patrick kept me up to date on any vehicles that they got in their inventory or at their sister dealership. When finally he found the one I was looking for he immediately contacted me, I was on vacation, I told him I was interested he connected me with his Manager Marc that was also very accommodating and he held the car for me for a week until I returned from vacation. When I got back he brought the car to my house for my wife to check out and see if we can fit it into the garage. I have had 10 cars in the last 13 years from Lexus’s Chrysler, VW, GM’s and dealt with many dealers, I have to say by far my best experience thus far. I am happy with the deal, the car and the service. I highly recommend them. Thank you Patrick and Marc. More
Amazing Dealership with Amazing Customer Service The dealership and the vehicles alone, are gorgeous. After the vehicle I initially wanted was sold, Dan Stroinski did all he could to help find me an The dealership and the vehicles alone, are gorgeous. After the vehicle I initially wanted was sold, Dan Stroinski did all he could to help find me another vehicle. Dan was amazing. He was friendly, had great customer service and allowed me to contact him whenever, even on his days off. I would highly recommend Suburban Infiniti - Troy. Now, my mom wants to drive my car more than me. LOL. More