INFINITI of South Bay - Service Center

INFINITI of South Bay responded

Stephen, Thank you for taking the time to leave such a great review. We strive to provide fast, friendly service and to do the job right. You get that when you trust a qualified team of Service Advisors and Certified Technicians to do the job right. Please be sure to check our monthly newsletter and website for service coupons and offers to help with any future maintenance or repair needs. We appreciate your loyalty. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Such a great review, and your trust in us is so much appreciated. I am personally grateful for mentioning me by name and for recognizing the efforts of my team. There is nothing better than a client letting everyone know that you have been trustful and reliable. Thank you for your business, your loyalty, and for being such a wonderful client. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Amy, hello and thank you! It's so great to read your review! We appreciate your loyalty to INFINITI of South Bay, and I will let your service advisor, Jaime, know about your positive feedback. We appreciate your business. Please check your monthly newsletter for sales and service offers, coupons, and discounts! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you again for taking the time to let us know how we did and for the awesome 5-STAR review! Our team strives hard each and every day to provide fast, knowledgeable, and friendly service. Your recommendation lets us know that our team is on track! We appreciate your business and your loyalty to us here at INFINITI of South Bay. Thank you! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

You can always count on Edson! Thanks for letting us know that he came through for you. And, thanks for recognizing our new texting technology. We've added this to help communicate with our service clients to keep them better informed during their service visit. Thank you for your review, your recommendation, and your business. Carlos Robles Service Manager INFINITI of South ay

INFINITI of South Bay responded

Truth and transparency! Here at INFINITI of South Bay we will advise you of the maintenance and repair needs that are current, and pending. It is our obligation to keep you and your family safe on the road and your vehicle running at a suitable performance level. We will never upsell or recommend services that you do not need. Thank you for recognizing this. We appreciate your review and your business. Thank you! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Jimenez, Thank you for the awesome 5-STAR review of your experience with your service advisor, Jaime. As advisors, it is our service team's responsibility to communicate in a friendly, thorough and professional way. And in doing so, show transparency and build trust. It is so good to hear that Jaime exceeded your expectations. We will be sure to let him know. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for the great feedback on your experience with your service advisor, Edson. It is good to know that he listened, was efficient, and fair. These are all the qualities that make a long-term relationship. We appreciate your loyalty and look forward to servicing your maintenance and repair needs for years to come. Please remember to check our website for monthly service coupons, as they are updated monthly. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

This is an excellent review of your service experience here at INFINITI of South Bay with your service advisor Ever. He will appreciate learning that you received a friendly and professional experience. And, thank you for recognizing our facility! We strive to deliver the same luxury experience that our clients receive in our vehicles and in our dealership. PLUS, it looks like you've found our website service discounts. Please check back regularly, as they are updated monthly. Thanks for your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Fast, friendly, and courteous... what great accolades, thank you! It's always a pleasure to have you in the dealership. We appreciate your review, your recommendation and your business. Please be sure to check our monthly newsletter for new care offers, preowned discount and service coupons. Thank you! Carlos Robles Service Manager INFINITI of South Bay