INFINITI of South Bay - Service Center

INFINITI of South Bay responded

Almond, Thank you so much for taking your personal time to leave us such a nice review. Reliable vehicles and great people sure does make a great combination. We are glad to learn that you are comfortable here at our dealership and that you are treated well. That's the INFINITI of South Bay "way"! We appreciate your business, thanks for choosing INFINITI of South Bay. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

RubyRed, Thanks for the great review! We are so glad to learn that your vehicle is running well now that we replaced the transmission. That's a big job so we're glad that we got it right the first time. That's just another benefit of coming to the dealership... factory trained technicians that make repairs right the first time. Thank you for taking your personal time to share your feedback with us and others. We appreciate your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hello "The Greedy One", It looks like you're "The Kind One" also! Thanks so much for the great review of your service visit here at INFINITI of South Bay with Edson. We have recently updated our process to include text and email notifications. I'm glad to hear that our new service is working. I'm glad that we were able to get you in and out so quickly. Thank you for being a loyal customer, we appreciate your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

We are so grateful that we are blessed with such a great team of service advisors who make our clients feel good about their experience here at INFINITI of South Bay. Thanks for letting us know that my team was attentive and compassionate. We appreciate both the kindness of your review and your loyalty. Kelvin Bratcher Owner & Executive Manger INFINITI of South Bay

INFINITI of South Bay responded

HB, Thank you for the feedback! It's so good to hear that Jaime provided professional and knowledgeable service. In fact, when he was a technician, he was the youngest to get Nissan certified on their highest-performance engines. He's been able to carry this knowledge into his new role as a service advisor. We appreciate that you have chosen INFINITI of South Bay for your repair and maintenance needs. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Brew, Such a very nice review, thank you for recognizing the efforts of our team. We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience here at INFINITI of South Bay! We appreciate your loyalty. Thanks for choosing us. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

What a nice review! Thank you! I can't think of anything that could be better than your client enjoying their visit every time they come for service. That is a wonderful compliment! Also, thank you for letting us know that Jaime was professional, friendly and helpful during your visit. It's all about relationships, and I'm glad we have a good one. Thank you for your business and thank you for your loyalty to INFINITI of South Bay. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for the glowing review of our dealership! I am so glad that Edson could get you in and out quickly. It appears that perhaps you have received multiple review requests. Corporate INFINITI likes to survey our clients also, so sometimes you might receive numerous inquiries, and for that, we apologize. Thank you for choosing INFINITI of South Bay, we appreciate your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Patrick, We strive to provide a fast, friendly experience to our service clients, and we're so glad to know that we hit the mark during your visit. We are fortunate to have had Edson at our dealership for a long time now. He has long term loyal clients because of the exceptional service he provides. Thank you for your review and comments, we appreciate you! Carlos Robles Service Manager INFINITI of South Bay