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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,893 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,893 reviews

April 12, 2025

Jamie and the WHOLE Southbay team, and management are fantastic. Hands down. I have been a client of Southbay exclusively for over 5yrs. now at least, and have come to feel at home and taken care of! Al More

by Captain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

INFINITI of South Bay responded

Thank you so much for your wonderful review! We truly appreciate your loyalty and trust over the past five years. Jamie and the entire Southbay team are honored to have you as part of our Southbay family. We're thrilled you feel at home with us, your comfort and satisfaction mean everything. We look forward to continuing to provide you with the best service and care for many more years to come! Thanks again! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

April 07, 2025

Great service. Good attention to detail and look. Strives to ensure customer satisfaction. Great all around experience. More

by WILLIAMHARRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

INFINITI of South Bay responded

Thank you so much for taking the time to leave this excellent review about your experience! Providing great service and attention to detail is something we take great pride in, and we're so glad that it showed. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to serving you again in the future! Have a great weekend! Carlos Robles Service Manager INFINITI of South Bay

April 06, 2025

Amazing assistance, I felt very comfortable purchasing the vehicle and did not feel pressured at all More

by tjimenez64
Recommend Dealer
Yes
Employees Worked With
Victor Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Montes
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Apr 11, 2025 -

INFINITI of South Bay responded

Thank you so much for taking the time to leave this five-star review! We're thrilled that you felt comfortable throughout the entire process and that our team was able to assist you without any pressure. We believe that buying a car should be an enjoyable experience, and we’re so happy to know that you felt supported every step of the way. We appreciate you choosing us for your purchase! We hope you’re enjoying your new vehicle and look forward to seeing you again for any future needs! Thank you, Anita Ruiz New Car Manager INFINITI of South Bay

April 06, 2025

Each and every staff I encountered was helpful and efficient the environment was clean and welcoming. More

by tyshawnnag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
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Apr 11, 2025 -

INFINITI of South Bay responded

Thank you so much for your kind words! We’re so happy that every team member you interacted with was helpful and efficient. Creating a clean, welcoming environment is something we take pride in, and it means a lot to know it made a difference in your visit. We truly appreciate you and look forward to seeing you again! Check back on our website for service specials for your next visit! Best regards, Carlos Robles Service Manager INFINITI of South Bay

April 06, 2025

My rear bumper hitch cover won’t secure and I asked for it to be looked at during my oil change. Maybe is wasn’t clear when I made the request More

by Brad sporer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

INFINITI of South Bay responded

Brad, I have asked Jaime to call you concerning your bumper hitch, and we apologize if we missed this during your visit. Please let me know of you need anything else, we are here to serve you. Carlos Robles Service Manager INFINITI of South Bay

April 03, 2025

The best price, inventory and NO pressure sales. They are all about service. Great place! More

by kornelas764
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

INFINITI of South Bay responded

Thank you so much for this AWESOME review! We're thrilled you found exactly what you were looking for, and without any pressure! It means a lot to us that you appreciated our focus on service and selection. Our customers are our #1 priority, and we work hard to ensure they leave satisfied. We loved having you in and hope to see you again down the road! Welcome to the INFINITI of South Bay Family! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

April 03, 2025

Everyone there makes you feel like family. Service is always on time and make you feel welcome. You have a very nice team. More

by ttnnttee01
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Apr 11, 2025 -

INFINITI of South Bay responded

Thank you so much for this fantastic review! It truly means the world to us that you feel like family when you’re here, that’s exactly the experience we strive to create. We’re glad our team made you feel welcome and that your service was right on time. Don't forget to check back on our website for any service deals and specials for your next visit! We look forward to seeing you again soon! Have a great weekend! Carlos Robles Service Manager INFINITI of South Bay

April 01, 2025

I have purchased several cars from a variety of dealerships and I have never experienced a transaction as smooth as this. No haggling, no harassing, no gouging, very honest, very friendly, very hel More

by wakaylac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Bratcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Molles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

INFINITI of South Bay responded

Thank you so much for the kind words and for taking the time to share your experience! We’re thrilled that this was the smoothest car-buying experience you’ve ever had! What a compliment! Providing honest, friendly, and hassle-free service is what we strive for, and it means a lot to know we hit the mark. We truly appreciate your continued business and look forward to helping you again in the future! Best regards, Anita Ruiz New Car Manager INFINITI of South Bay

April 01, 2025

I brought my Q50 in for service. I met a young man named Andre who knew my car and was Ver Professional.. My experience was very pleasant and I will bring my Q50 there again... More

by LOVEWILLIAMS1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
Report | Print
Apr 11, 2025 -

INFINITI of South Bay responded

Thank you for bringing your Q50 in and for sharing such kind feedback! We’re so glad to hear that Andre took great care of you. He truly is a valued member of our team and is always going the extra mile. It's wonderful to know your experience was pleasant, and we look forward to welcoming you back for your next visit! See you soon! Carlos Robles Service Manager INFINITI of South Bay

March 29, 2025

Service was done under an hour which is excellent. The only thing is I waited 30 mins after my service to pay for it . My car sat there much longer than I wanted after is was finished . More

by ParkerDamond26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

INFINITI of South Bay responded

Parker, Thank you for taking the time to share your feedback regarding your recent service visit. We appreciate you highlighting that the service on your vehicle was completed in under an hour, and we're glad to hear that you found this excellent. We also understand your frustration with the 30-minute wait to pay for your service and that your car remained in the service bay longer than you preferred after the work was completed. This is certainly not the experience we want our customers to have, and we sincerely apologize for the inconvenience this caused. We are taking your feedback seriously and will be reviewing our internal processes to identify areas where we can improve the payment and vehicle release procedures to ensure a more efficient and timely experience for our customers in the future. Thank you again for your review. We value your business and hope to provide you with a smoother and more seamless experience during your next visit. Sincerely, Carlos Robles Service Manager INFINITI of South Bay

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