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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
2,063 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 2,063 reviews

November 26, 2025

Fast and easy. Why, why, why, why, why, why, robot, why, why, why?? I'm busy and tired. Be thankful for what you got. Everything was fine. No complaints. Bye bye. More

by CVDAWSON
Recommend Dealer
Yes
Employees Worked With
Andre Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Butler
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November 25, 2025

Always trust Edson & his team when working on my vehicle! He is very knowledgeable & professional! More

by SPONCE2000
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
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November 22, 2025

Southbay Infiniti is always couteous and professional. They do an excellent job of listening to your concerns and keep you informed as to the work being, the estimate cost and getvyou jn and out as quickl More

by JIM.HEMKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2025 -

INFINITI of South Bay responded

Jim, We can’t thank you enough for this kind review! It really makes our day to hear that our staff made you feel heard and kept you fully informed throughout the process. We know how valuable your time is, so getting you in and out quickly—without sacrificing quality or transparency—is always our goal. We will be sure to pass your compliments along to the team; they will be happy to know their friendly service made a difference. Thank you for choosing INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

November 19, 2025

Good experience. Good experience, love the chai tea in the machine, chill environment, complimentary car wash More

by OKWECHIMEPATRICIA
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Zamora
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Nov 22, 2025 -

INFINITI of South Bay responded

Thank you for taking the time to leave this positive review! We’re happy to hear everything went well and that you enjoyed some of the little perks, especially the chai tea! We’re glad the environment felt relaxed and welcoming, and that you appreciated the complimentary car wash as well. If there is anything we can do to make this four-star review into a five-star one, please let us know! We look forward to making your next visit just as enjoyable! Carlos Robles Service Manager INFINITI of South Bay

November 19, 2025

Service was professional, everything was on time . Thanks for the discount and I was very pleased with the service and personnel. I will continue working with you and would recommend you for service t More

by rubenski5500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2025 -

INFINITI of South Bay responded

Thank you so much for this awesome review! We’re happy to hear that your service was professional and completed on time. We’re glad the discount was helpful, and it’s wonderful to know you were pleased with both our team and the overall experience. Our customers are our #1 priority, thank you for recognizing all of our hard work! Your trust and willingness to recommend us truly mean a lot. We look forward to continuing to work with you and providing the same level of care and quality each time you visit. Thanks again for choosing INFINITI of South Bay! Make sure to check our website for service deals and specials for your next visit. Carlos Robles Service Manager INFINITI of South Bay

November 19, 2025

Although the wait was long, I had an awesome experience with my advisor! He was very accommodating and informative. Really appreciate all he did! More

by OKWECHIMEPATRICIA
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
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Nov 22, 2025 -

INFINITI of South Bay responded

Thank you again for sharing your experience with us! We really appreciate your patience with the longer wait time, and we’re thrilled to hear that your advisor made the visit worthwhile. It’s wonderful to know he was accommodating, informative, and went the extra mile to make sure you were taken care of. Thanks again! Carlos Robles Service Manager INFINITI of South Bay

November 16, 2025

Great dealership. Clean. Efficient. Mr Butler was very professional. Disappointed that the sedan is being discontinued More

by 2003G35tm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2025 -

INFINITI of South Bay responded

Thank you for taking the time to leave this review! We’re glad to hear you had a great experience with our dealership and that you found everything clean and efficient. Andre will appreciate your kind words, professional service is something he takes great pride in. Thank you again for your support, and we look forward to seeing you on your next visit! Carlos Robles Service Manager INFINITI of South Bay

November 16, 2025

The so-called inspection in October included a photo of a torn rear windshield wiper. It was recommended the wiper be replaced. Unfortunately, the photo was from the inspection done in September after which More

by EJR123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre Butler
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2025 -

INFINITI of South Bay responded

Thank you for your honest feedback. I want to sincerely apologize for the error regarding the rear windshield wiper photo and the concern this has caused regarding the integrity of your inspection. You are absolutely right to question this, and we are disappointed that we let you down. We take great pride in our transparency, and it is clear we missed the mark here. I am grateful that you mentioned your history with Edson Trujillo; we value your loyalty and are relieved that you are willing to view this as a "one-off," though we certainly do not want to take that for granted. I will personally visit with my Service Advisor and Technician teams to better understand how this may have happened. Thank you for bringing this to my attention, it's the only way to get better! Carlos Robles Service Manager INFINITI of South Bay

November 15, 2025

At first it was a little rocky but overall the dealership handled it and the experience was great Andre was amazing made sure vehicle and myself was good before leaving the dealership 10star for his customer More

by Jerome1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2025 -

INFINITI of South Bay responded

Hey Jerome! Thank you for sharing your thoughts with us! We’re glad to hear that even though things started off a bit rocky, the team was able to turn it around and make sure everything was handled properly. Andre will be thrilled to know he made such a positive impact, his dedication to making sure both you and your vehicle were taken care of truly shines through. We appreciate your patience and your kind words, and we’re grateful for the 10-star shoutout to his AMAZING customer service! We look forward to providing you with the same service every time you visit. See you again soon! Carlos Robles Service Manager INFINITI of South Bay

November 13, 2025

My favorite place to take my car. I like south bay infinity dealership and it's staff is very accommodating. Free wifi, free beverages, comfortable seats, able to watch TV, clean bath More

by ToniM
Recommend Dealer
Yes
Employees Worked With
Andre Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Butler
Report | Print
Nov 20, 2025 -

INFINITI of South Bay responded

Hi Toni! Thank you for taking the time to leave this thoughtful review! We’re happy to be your favorite place to bring your car. It’s great to hear that our team and amenities help make your visits comfortable and convenient. We work hard to create a welcoming space, whether it’s the free Wi-Fi, beverages, clean facilities, or simply having a relaxing place to wait. It's rewarding to know it makes a difference for you. We look forward to taking care of you and your vehicle for many visits to come! Carlos Robles Service Manager INFINITI of South Bay

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