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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
628 Reviews
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17305 WA-99

Lynnwood, WA

98037

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Showing 628 reviews

March 02, 2026

great staff, great service. They got me in and out quickly and completed my service with no hassle. More

by 5goodeys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 02, 2026

Roger was great to work with! Easy going and personable. We will definitely request him next time. More

by Bill Irish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 23, 2026

Jason Leung was my salesman that did an exceptional job. He and his team made the purchase experience flawless. I would recommend buying a car and I would buy my next car exclusively from Jason. Jason ep More

by brownbrown0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hei Leung
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Feb 24, 2026 -

INFINITI of Lynnwood responded

Thank you so much for your wonderful review and for sharing your experience! We’re thrilled to hear that Jason Leung provided such exceptional service and made your purchase experience flawless. Your kind words about his professionalism, reliability, and kindness truly mean a lot. Jason takes great pride in delivering a first-class experience, and it’s fantastic to know he earned your trust and future business. We’ll be sure to share your feedback with him and the entire team. We sincerely appreciate your recommendation and look forward to assisting you again when it’s time for your next vehicle! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

February 20, 2026

Had a good experience, very welcoming, very friendly and very helpful. One the better experiences I've had at a dealership. More

by am3426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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February 17, 2026

Went in for oil change and headlight inspection, got one of them done, gaskets need to be ordered More

by kaperry17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2026 -

INFINITI of Lynnwood responded

Thank you for your 5-star review and for choosing INFINITI Of Lynnwood for your recent service visit. We’re glad to hear that your oil change was completed smoothly and that you felt well taken care of throughout your visit. We appreciate your patience while the gaskets are being ordered, and we’ll be sure to follow up promptly once they arrive to complete the remaining work. Thank you as well for recognizing Joel’s efforts and for recommending our dealership. Your feedback means a great deal to our team. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

February 13, 2026

Great experience at Infiniti of Lynnwood. Scheduling was efficient online. Performed oil change, tire rotation and replaced the battery. Roger was professional and didn't try to upsell me More

by dapineapplekid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

INFINITI of Lynnwood responded

Thank you for taking the time to share your experience and for being a valued customer of INFINITI Of Lynnwood. We’re so glad to hear that your scheduling process was smooth and efficient, and that your oil change, tire rotation, and battery replacement were completed to your satisfaction. It’s especially great to know that Roger provided professional service and respected your time without recommending anything unnecessary — that’s exactly the experience we strive to deliver. We truly appreciate your trust in our team and look forward to assisting you again in the future. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

February 03, 2026

Service excellence- Quick reservation in-take. On time Valet service, both pickup and drop off. Attention to detail, however there is still a smug smell in once the AC is turned on. Pls confirm if More

by VIKRANT.SATHYAKUMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The valet person was commendable.
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Feb 11, 2026 -

INFINITI of Lynnwood responded

Hi Vikrant, Thank you for your thoughtful review and for recognizing our team’s quick reservation process, valet service, and attention to detail. We truly appreciate your feedback. Regarding the odor when the A/C is turned on, we’d like to look into that right away. Please contact us at your convenience so we can confirm whether the cabin air filter was replaced during your visit and address the smell to ensure everything is working properly and comfortably for you. If you have any questions or concerns, please do not hesitate to reach out to me directly. We’re committed to providing the best possible customer service and want to make this right for you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 31, 2026

This was a terrific experience. Victor’ was thorough and helped me at every step. I purchased a 2019 Mercedes GLC 300. The vehicle is ultra clean, low mileage and completely checks More

by somethingsuperspecial
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2026 -

INFINITI of Lynnwood responded

Thank you so much for the 5-star review and for sharing such detailed feedback! We’re thrilled to hear that you had a terrific experience and that Victor took great care of you every step of the way. It’s wonderful to know you’re enjoying your 2019 Mercedes GLC 300 and that it met all your expectations in terms of quality and condition. Your confidence and trust mean a great deal to us, and we truly look forward to assisting you again when you’re ready to upgrade or replace your vehicle. Thank you for choosing INFINITI of Lynnwood! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 26, 2026

Got a great service and appreciate the recommendations for future maintenance work I need to consider and plan for to keep my car in good state. More

by tbachour62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2026 -

INFINITI of Lynnwood responded

Hello, Thank you for taking the time to share your feedback! We’re glad to hear you had a great service experience and that the recommendations for future maintenance were helpful in planning to keep your vehicle in great condition. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 14, 2026

I'm your client from 2019, owner of two Infinity cars. I'm very pleased from your service. Thanks to all the people who work in the dealership! More

by angelpopov60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2026 -

INFINITI of Lynnwood responded

Thank you so much for your loyalty and kind words. We truly appreciate you being a long-time client since 2019 and for trusting us with not just one, but two INFINITI vehicles. It means a lot to our team to know you’re pleased with our service, and we will be sure to pass along your thanks to everyone here at the dealership. If you have any questions or concerns, please do not hesitate to reach out to me. We are committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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