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INFINITI of Lynbrook
Lynbrook, NY
323 Reviews
INFINITI of Lynbrook, an INFINITI dealer in Lynbrook, New York, was built with one mission - Provide the comprehensive sales guidance to our customers to form a long lasting relationship with them.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 323 reviews
October 04, 2023
We agreed to lease a Qx60 and last minute decided to not put anything down. Since we had a bank check already made to the dealership, we were assured that a refund check would be in the mail in a few days t put anything down. Since we had a bank check already made to the dealership, we were assured that a refund check would be in the mail in a few days time. After several weeks and many calls and texts we still had not received the check . We did however have several conversations in which follow ups, resolution and calls back were promised but none came to fruition. After more than a month, I finally resorted to calling corporate customer service and suddenly the issue was resolved and the check was overnighted to us . Also , minor but very telling, we had asked for a Infiniti tote that was on display in the showroom. We were told it would be sent to us. Needless to say it never arrived . We were left with the stereotypical “car salesman “ experience of “ once they have paper signed and the money “ the customer care and standing behind their word is no longer important. We are disappointed to say the least and will bring out business elsewhere next time. We will certainly not be recommending this deal ship . We had many choices when looking to lease and next time will take a different path . More
by krissyt
Employees Worked With
Phil
October 04, 2023
Dealership was clean, neat and the staff was attentive but not pushy. Product was available for comparison. but not pushy. Product was available for comparison. More
by pebble
July 28, 2023
Phillip Laing was very professional and helpful in locating the vehicle of my choice and explaining the different features. locating the vehicle of my choice and explaining the different features. More
by ahammay
June 03, 2023
I have been a customer at this dealership for several years and they have always been responsive to my needs. Very professional and knowledgeable in both the sales and service departments. years and they have always been responsive to my needs. Very professional and knowledgeable in both the sales and service departments. More
by hrf817phpm
Employees Worked With
Rico Ogando
April 19, 2023
I went to look around and ended up buying a car. I would like to thank Philip for helping me out. I would like to thank Philip for helping me out. More
by francisquej
March 31, 2023
Excellent great service always recommend staff is nice and very helpful at all times and with all problems and very helpful at all times and with all problems More
by Rahmoney3295
Employees Worked With
