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INFINITI of Grand Rapids
Grand Rapids, MI
150 Reviews
The team at INFINITI of Grand Rapids would like to welcome you to our dealership in Grand Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Grand Rapids, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 150 reviews
March 31, 2026
I recommend that you know all available included services available to you prior to your appointment. I believe they try to charge and see if you will say anything about what should be included already. available to you prior to your appointment. I believe they try to charge and see if you will say anything about what should be included already. More
by STACIEBEAUDO
Verified CustomerEmployees Worked With
Unsure
March 31, 2026
The service I received was top notch and efficient. In addition, when complete m vehicle was washed with a through interior cleaning which was excellent. In addition, when complete m vehicle was washed with a through interior cleaning which was excellent. More
by KDROWELL
Employees Worked With
Adam
March 30, 2026
Disappointed that no loaner was available. I live 150 miles from INFINITI of GR and I had errands to attend to while I was there. Other than that, the service was very good I live 150 miles from INFINITI of GR and I had errands to attend to while I was there. Other than that, the service was very good More
by MIKATHMAC
Employees Worked With
Don't remember
March 27, 2026
Appointment was easy to schedule. The service visit could have more convenient if a loaner vehicle was available. My home is 150 miles from the dealership and I had some errands to at The service visit could have more convenient if a loaner vehicle was available. My home is 150 miles from the dealership and I had some errands to attend to while was in G.R. but I had to take care of them after the service was completed. Not a problem but a bit inconvenient More
by MIKATHMAC
Employees Worked With
Don't remember
March 26, 2026
This is the 4th Infiniti I have purchased with Ha Traun. He is the most professional and courteous consultant I have ever worked with. I recommend him to anyone looking for a new car or a pre owned car. Con He is the most professional and courteous consultant I have ever worked with. I recommend him to anyone looking for a new car or a pre owned car. Congratulations to Infinit for making awesome automobiles and Ha for being the absolute best! More
by david@sysnova.net
Employees Worked With
Ha Traun
March 23, 2026
Great experience. Friendly, knowledgable, answered all questions, very proactive in finding right fit and satisfying all concerns. Friendly, knowledgable, answered all questions, very proactive in finding right fit and satisfying all concerns. More
by rlamb2471
Employees Worked With
Ha Troung
