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INFINITI of Grand Rapids
Grand Rapids, MI
128 Reviews
The team at INFINITI of Grand Rapids would like to welcome you to our dealership in Grand Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Grand Rapids, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 128 reviews
Verified Customer
March 14, 2026
Fantastic service. Purchased 3 oil changes for $199. Oil change, tire rotation, wash and vacuum. With a nice coffee. Extreme value! Great job to the infinity of GR Purchased 3 oil changes for $199. Oil change, tire rotation, wash and vacuum. With a nice coffee. Extreme value! Great job to the infinity of GR crew! More
by FRISCO616
Employees Worked With
Raiden Miller
March 13, 2026
Infiniti of Grand Rapids has become our new favorite dealership. We bought four cars in the last year (two from IGR) and plan on purchasing from IGR the next time (in a few years) we make another purch dealership. We bought four cars in the last year (two from IGR) and plan on purchasing from IGR the next time (in a few years) we make another purchase. Ha is amazing! More
by proulxstuff
Employees Worked With
Ha
March 12, 2026
This dealership has always gone above and beyond for me! They did a job for me and ran into some really rusty bolts which broke off and needed to be drilled out and re-tapped. They did all that extra work w They did a job for me and ran into some really rusty bolts which broke off and needed to be drilled out and re-tapped. They did all that extra work without charging me anything extra! Their prices are very reasonable, and the management is super solid. Adam has never steered me wrong yet! They really seem to have their stuff together and functioning smoothly at this locating! More
by Nathan Laskowski
Employees Worked With
Adam
March 11, 2026
I was early and they fit me in before my time slot. The service writer was very professional and explained everything that would be done and when my car would be finished. The waiting area was relaxin The service writer was very professional and explained everything that would be done and when my car would be finished. The waiting area was relaxing and spotless. My car was finished on time, washed and ready to go. Compared to the last dealer I visited, where I purchased my car, Infiniti of Grand Rapids is leaps and bounds ahead of them in professional service. More
by ROBERTBRUCEDONALDSON
Employees Worked With
Raiden
