INFINITI of Elk Grove

Tire change Excellent customer service of Ms Ashley!! Initially went in for tire replacement and ECM reprogram/recall. Very professional and friendly staffs. Excellent customer service of Ms Ashley!! Initially went in for tire replacement and ECM reprogram/recall. Very professional and friendly staffs. Would recommend to friends. More

Great service! i first went to the infiniti in Roseville ca. let me tell you services was bad, no communication no update... its been 5 month and still haven't hear i first went to the infiniti in Roseville ca. let me tell you services was bad, no communication no update... its been 5 month and still haven't hear from them... Last night we went to Elkgrove Infiniti auto.. WoW i was so amazed how Christian Gonzalez (sales person) was so knowledgeable and helped us walk away with a new car!... he explained and shown us lots of options... and made my husband and myself comfortable .... till the end with all the paper work Francisco Morales ( in Finance dept) made it all smooth out.... With our smiling faces and our new car!.. Thank you Guys!!! for making our transaction smooth and relaxing... A great applause for elkgrove infiniti staff !!CHHHHHaaaRRROONNNN. More

Very happy with the professionalism of Mohammed, Francisco and InfinitI of Elk Grove. I was very pleased with the entire buying experience from start to finish. Treated with respect and kindness. No Francisco and InfinitI of Elk Grove. I was very pleased with the entire buying experience from start to finish. Treated with respect and kindness. Not pushed, pressured or time twisted to sign or buy an automobile. Look forward to becoming part of the family of Infiniti of Elk Grove. Highly recommend! More

Great service , no hassle. Moh was honest and courteous. Will recommend to family and friends. Recommend internet sales too, as it will ease the process. Thanks . Will recommend to family and friends. Recommend internet sales too, as it will ease the process. Thanks . More

Yassin, Moh and Francisco made the buying process so easy and Such a pleasurable experience!! I am 100% satisfied with my purchase and will definitely be back in the future! and Such a pleasurable experience!! I am 100% satisfied with my purchase and will definitely be back in the future! More

This dealership's customer service is outstanding! Ashley is amazing. She not only knows her job well she's professional and very kind. Everyone that I've had the pleasure of speaking with has been great! is amazing. She not only knows her job well she's professional and very kind. Everyone that I've had the pleasure of speaking with has been great! More

Excellent Service (As Usual) Excellent service as usual is really an understatement for the service and treatment received at Elk Grove Infinity on my Infinity QX-70. The ELK GRO Excellent service as usual is really an understatement for the service and treatment received at Elk Grove Infinity on my Infinity QX-70. The ELK GROVE INFINITY TEAM is courteous, friendly, efficient, and has provided outstanding service thru-out my fifteen year and five Infinity vehicle ownership experience. Infiniti of Elk Grove has always made my experience as an Infinity owner very pleasurable. Needless to say I am a very satisfied customer. More

Excellent customer service!! I needed an appointment for oil change and tire rotation on my 2015 Q50, it was very easy to schedule my appointment on the dealer website. The servic I needed an appointment for oil change and tire rotation on my 2015 Q50, it was very easy to schedule my appointment on the dealer website. The service and parts department is always very helpful with my needs. Ashley the service advisor is a pleasure to work with when I arrive. During my service with the multi-point inspection, the service tech found that my battery was very weak, they replaced the battery which was still under factory warranty. I recommend taking your vehicles to Infiniti of Elk Grove for all your needs. More

Enjoyable from beginning to end. A very pleasant experience with very talented people. Jerry Reynolds of CarProUSA recommended Infiniti of Elk Grove, and I'm glad I followed his advi A very pleasant experience with very talented people. Jerry Reynolds of CarProUSA recommended Infiniti of Elk Grove, and I'm glad I followed his advice. More

Always an easy experience with great customer service. Ashley answered all of my questions and they fixed everything in a timely matter. I recommend infinity of Elk Grove to anyone Ashley answered all of my questions and they fixed everything in a timely matter. I recommend infinity of Elk Grove to anyone More