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INFINITI Roseville - Service Center

Roseville, CA

4.7
259 Reviews
Call Service Center (916) 633-1120

259 Reviews of INFINITI Roseville - Service Center

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May 24, 2025

The service advisor was excellent and I received my car in the promised time. Thank you More

by DB16115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

INFINITI Roseville responded

Thank you for your kind words! We’re delighted to hear that your service advisor provided excellent assistance and that your car was ready right on time. We appreciate your trust and look forward to serving you again!

May 24, 2025

Very helpful they took care of all things that I needed to get done. The appointment was very easy and the staff was amazing. More

by MANI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad your service visit was a great one! We look forward to the next time we can assist you.

May 22, 2025

Great service and reliable , would recommend to anyone that owns an Infiniti vehicle to get service done here More

by VITALIYT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad you had a wonderful service experience with us. We look forward to continuing to serve you.

May 21, 2025

Jairo, is one great asset to Roseville Infiniti. He took care of me and my car. He got me in and out and kept me in loop with the progression of my repairs. He also took care of all the recalls my c More

by Cliff Lowrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

INFINITI Roseville responded

Cliff, Thank you so much for your wonderful feedback! We’re thrilled to hear that Jairo provided you with such outstanding service during your visit. We’re especially glad he was able to address all your vehicle’s needs, including the recalls, and ensure everything was handled with care. Jairo truly is a valued member of our team, and your recognition means a lot. Thank you again for trusting us—we look forward to serving you again in the future!

May 18, 2025

Very nice employees. Shuttle service was great. My 2017 QX50 is like new. Will definitely be back. More

by Skydiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

INFINITI Roseville responded

Thank you for the kind words! We're so glad to hear you had a great experience with our team and that the shuttle service helped make your visit even more convenient. It's wonderful to know your 2017 QX50 is running like new — that’s exactly what we aim for! We truly appreciate your support and look forward to welcoming you back next time.

May 18, 2025

Helpful and attentive, great follow up and very friendly. I appreciated the professionalism and desire to make sure we were taken care of More

by RYAN_S_PORTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

INFINITI Roseville responded

Ryan, Thank you for the 5-star review! We are so glad your service visit was a great one. We look forward to continuing to serve you.

May 15, 2025

Always excellent. I live in San Diego and will only use Infiniti of Roseville. They are an absolute level above the others down here. More

by CORDIER53
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
Report | Print
May 16, 2025 -

INFINITI Roseville responded

Thank you so much for your kind words and continued loyalty! We’re truly honored that you choose Roseville INFINITI, even with the distance from San Diego. It means a great deal to know our team and service stand out enough to make that trip worthwhile. We’re committed to delivering an exceptional experience every time, and your support motivates us to keep raising the bar. Looking forward to welcoming you back again soon!

May 12, 2025

I love this place! I purchased my last 3 vehicles from Infiniti Roseville because they are honest, have great pricing, and outstanding customer service. I highly reco More

by Christopher G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Khuu
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May 13, 2025 -

INFINITI Roseville responded

Christopher, Thank you for the kind words! We are so glad you have always had a wonderful car buying experience with us. We look forward to continuing to assist you for years to come! We also appreciate the heartfelt recommendation. Until next time!

May 12, 2025

Dan the service agent was very attentive and very polite. Dan kept me informed on our vehicles progress, and we are grateful for the condition our car was returned to us in. More

by sansation3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
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May 13, 2025 -

INFINITI Roseville responded

Thank you for the kind words! We are so glad to hear that Dan took amazing care of you and your vehicle during your service visit. We look forward to continuing to assist you.

May 08, 2025

The staff in the service department is awesome. They really care about the customer and make it so easy and accommodating. More

by TIMARAIZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

INFINITI Roseville responded

Thank you so much for the kind words! We are so glad our team took amazing care of you and your vehicle during your visit. We look forward to continuing to serve you.

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