INFINITI Roseville - Service Center

Jairo, was very helpful customer service was excellent took care of my situation with no problem and it was a handful he answered my questions and your team pulled through with the repair appreciate it aw took care of my situation with no problem and it was a handful he answered my questions and your team pulled through with the repair appreciate it awesome job More

Marco, Dan, Alyssa, and the rest of the Infiniti Roseville team are the best. They always go above and beyond to ensure my vehicle is in top running order and they wash and vacuum it for me too! Roseville team are the best. They always go above and beyond to ensure my vehicle is in top running order and they wash and vacuum it for me too! More

Micah was thorough and exceeded expectations. Responded quickly to all my questions and delivered my car on time! Responded quickly to all my questions and delivered my car on time! More

Dan Chastain is great. Work was performed perfectly and he kept us informed the whole time. Work was performed perfectly and he kept us informed the whole time. More

Alysssa picked up my car and returned it and kept in touch with me; very nice and professional. No work was done at this time, a part was ordered. The car most likely got to the service center by 10 a.m touch with me; very nice and professional. No work was done at this time, a part was ordered. The car most likely got to the service center by 10 a.m.; at 2 p.m., I finally called and left a message with Jairo about what was happening since I knew they could do no work until I okayed it. Seems to me 4 hours is too long. The part will take 7-10 days, which I feel is unacceptable as it could be flown here in 2 days or so. I'm driving with the service engine light on, hoping it will last until the part arrives. More

Service went smooth but the car wash never happened which os disappointing given it was offerred and written on my invoice. os disappointing given it was offerred and written on my invoice. More

Great experience. Everyone seemed to know what they were doing and taking about and were straight forward and honest with me Everyone seemed to know what they were doing and taking about and were straight forward and honest with me More

It was very clean and quick. My oil change and complimentary car wash took about 90 minutes My oil change and complimentary car wash took about 90 minutes More

Thorough inspection of my 2005 Infiniti G35 and help with bad fob. Dan was very helpful, congenial and professional. Even though I live quite far from the Infiniti Garage at Roseville Mall, I am grateful to bad fob. Dan was very helpful, congenial and professional. Even though I live quite far from the Infiniti Garage at Roseville Mall, I am grateful to have their expert service. More

My car was in & out for a new battery. Quick & efficient & got me back on the road. Quick & efficient & got me back on the road. More