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INFINITI Roseville

Roseville, CA

4.7
609 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 609 reviews

June 14, 2025

I took vehicle there and I had Micah to guide me throughout the process. Very kind and professional even when I was venting about the issues of the vehicle. It was a costly fix initially and had an More

by SALGADO.ANGELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

INFINITI Roseville responded

Angela, Thank you for sharing your experience! We're glad Micah was there to support you with professionalism and care, even through the challenges. Your trust means a lot to us, and we're happy we could make things right—thank you again!

June 12, 2025

This was such a seamless process for recall . I appreciate the speediness and also keeping me updated. More

by AMYGUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

INFINITI Roseville responded

Thank you so much for the 5-star review! We are glad your service visit was a great one. We look forward to continuing to serve you.

June 12, 2025

Excellent customer service. They listened and took care of the problem quickly with good communication! More

by Gjtaylor5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad your experience with us was a great one. We look forward to a long-lasting relationship!

June 11, 2025

On time,, very friendly staff. Very, knowledgeable Dan kept me updated on the status of ny car More

by EBALCOMMISH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

INFINITI Roseville responded

Thank you for the kind words! We are so glad Dan took great car of you and your vehicle during your service visit. We look forward to continuing to assist you.

June 08, 2025

Roseville Infiniti took good care to repair my car. Dan was informative and helpful! I’ll be back. More

by Dbesty1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

INFINITI Roseville responded

Thank you for your 5-star review and your kind words! We are happy to hear that Dan was able to help you and give you great customer service. We love working hard to make sure we give our clients the best experience. Wishing you many happy miles!

June 05, 2025

The service team was very professional and Miguel, in particular, was very affable: he LISTENED to what I told him and acted accordingly, keeping me informed along the way. It was quite simply an enjoya More

by TAUTOG199
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
Jun 06, 2025 -

INFINITI Roseville responded

Thank you for your kind words and for recognizing Miguel’s excellent service! We’re so glad to hear that he listened closely, kept you informed, and made the process smooth and enjoyable. Our team takes pride in providing professional and personalized care. We appreciate your feedback and look forward to serving you again!

June 03, 2025

Jairo Gutierrez is following up on a very serious issue with the Goodyear tires I previously purchased at Infiniti of Roseville. I very much appreciate all Jairo’s efforts and am looking forward to hearing More

by JDEMARCO99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad to hear Jairo is taking wonderful care of you and resolving any issues. We are always here if you need anything and we look forward to continuing to serve you.

June 03, 2025

They were prompt in greeting me when I arrived. They called me by name right away which was impressive. Very friendly and kept me updated as my car was being worked on. More

by LP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

INFINITI Roseville responded

Thank you for the amazing review! We are so glad you had an excellent service experience with us. We look forward to continuing to serve you.

June 02, 2025

I live about 75 min. from the dealership. They had some parts and were able to do the work but some parts were on back order about 3 to 4 weeks. Took the car back when th More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

INFINITI Roseville responded

Jim, Thank you for the positive review! We look forward to continuing to assist you.

May 30, 2025

Great experience. The team was very professional and helpful. All the items were checked and serviced as needed. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

INFINITI Roseville responded

Sam, Thank you for the 5-star review! We are so glad you service visit went great! We look forward to continuing to assist you.

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