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INFINITI Roseville

Roseville, CA

4.8
626 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 626 reviews

July 27, 2025

As promised on completion, it’s reliable and very satisfied with the job well done. More

by LAVARIASA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Easy to schedule appointments, friendly helpful staff who are always going nice and go above and beyond for me. More

by DE.ANDERSON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

I enjoyed the staff. They were all polite, down to earth and easy to work with. They also had great availability. More

by LAURA_HECKMAN
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Bird and Nikita
Jul 22, 2025 -

INFINITI Roseville responded

Laura, Thank you for your kind words! We're so glad to hear that you enjoyed working with our team. It's great to know that their politeness, down-to-earth attitude, and availability made a positive impression. We truly appreciate your feedback and look forward to seeing you again in the future!

July 19, 2025

The staff are always very welcoming and accommodating. The services were done on time and the staff did their best to make the experience smooth. I would recommend this location to other potential custome More

by GUILLAUME_GENTIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

INFINITI Roseville responded

Thank you for your kind feedback! We’re happy to hear our team made you feel welcome and ensured your service was timely and smooth. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!

July 18, 2025

Always happy with the service I received at Infiniti Roseville. Micah, who is my service rep is wonderful to work with very helpful and doesn’t guilt one into services.. More

by Flygirl926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

INFINITI Roseville responded

Thank you for your continued trust in Infiniti Roseville! We’re glad to hear that Micah provides helpful, guilt-free service that makes your visits enjoyable. Your satisfaction means a lot to us, and we look forward to serving you again!

July 17, 2025

Very informative. Finished ahead of schedule. Would have no problem recommending this service department to anyone. More

by miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

INFINITI Roseville responded

Miles, Thank you for your positive feedback! We’re glad we could provide informative and efficient service, and we appreciate your recommendation. Looking forward to serving you again!

July 17, 2025

Great service Dan is the best & should be running the Service Department. Knowledge, experience & customer service mentality. More

by gstyles1
Recommend Dealer
Yes
Employees Worked With
Dan Chastine
Jul 18, 2025 -

INFINITI Roseville responded

Thank you for the amazing feedback! We're so glad to hear you had a great experience and that Dan made such a strong impression. His knowledge, experience, and dedication to customer service truly make a difference. We'll be sure to share your kind words with him and the team. We appreciate your support and look forward to serving you again!

July 17, 2025

Honest friendly and fast. o am a wisow and jas to take my care in and the staff rook care of me More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan. Awrbice mamager and the shuttle
Jul 18, 2025 -

INFINITI Roseville responded

Lisa, Thank you for the kind words! We are so glad to hear that our team members took amazing care of you during your visit. We look forward to the next time!

July 13, 2025

Great communication, kept me up to date, checked in with me periodically and explained the service in depth. More

by Jvc61fa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

INFINITI Roseville responded

Thank you for your feedback! We're glad to hear our team kept you informed every step of the way and took the time to explain everything thoroughly. Providing clear communication and excellent service is our top priority, and we appreciate you recognizing that!

July 11, 2025

The service advisors are great. The new building and structure are not as upscale as before. More

by MAURARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

INFINITI Roseville responded

Thank you for sharing your feedback! We're delighted to hear that our service advisors exceeded your expectations. Regarding the building, we appreciate your observation. We’ll certainly pass your thoughts along as we continue to enhance both our service and environment. Thanks again for your input, we value your recommendation and look forward to serving you even better next time!

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