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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
576 Reviews

576 Reviews of INFINITI Of Orland Park - Service Center

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November 24, 2024

Latoya was very prompt, detailed, and courteous. They took care of my issues with no pressure. I will definitely be a returning customer. More

by RILEYDWAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the great review! We're thrilled to hear that Latoya provided you with prompt, detailed, and courteous service without any pressure. We truly appreciate your trust and look forward to welcoming you back as a returning customer! Best Wishes, INFINITI Of Orland Park

November 24, 2024

Great customer service and great service and great dealership and and and and and and More

by SERVICES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your enthusiastic feedback! We're thrilled to hear that you had a great experience with both our customer service and service department. We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

November 21, 2024

Fast reliable service! They communicated the service inspection and completed the work that was authorized with in 2 hours! More

by DLESKO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the great review! We're thrilled to hear that you received fast and reliable service, and that the team communicated the inspection and completed the work promptly. We appreciate your trust and look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

November 19, 2024

Always satisfied with their service, nice service, happy costumer. Highly recommended for people looking for their new car! More

by NAVA_BERNADETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words and continued trust in our service! We're thrilled to hear that you're always satisfied with your experience and happy with the service you receive. We appreciate your recommendation and look forward to assisting anyone in your circle looking for their next car! Best Wishes, INFINITI Of Orland Park

November 19, 2024

Very Nice staff. and the waiting area was very comfortable. I was also informed every step of the way More

by MICHAEL WS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the great feedback! We're glad to hear that you found our staff friendly and the waiting area comfortable. Keeping you informed throughout the process is important to us, and we're happy to know you had a positive experience. We look forward to welcoming you back for your next visit! Best Wishes, INFINITI Of Orland Park

November 16, 2024

Very informative and courteous throughout the repairs. Vehicle was even faster than anticipated I am very pleased. More

by Sal Pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your positive feedback! We're thrilled to hear that you were pleased with the informative and courteous service throughout your repairs, and that your vehicle was ready even faster than expected. We’re so glad we could exceed your expectations and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

November 12, 2024

The dealership in our experience has always been clean ( including the restrooms) and all staff are helpful and friendly. During our service visit the facility inside and outside was clean and orderly. More

by TAGROUPMD
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that you've consistently had a positive experience with our clean and well-maintained facility, both inside and out. We take pride in providing a welcoming environment, and it's great to know our staff's helpfulness and friendliness stood out to you. We look forward to welcoming you back for your next visit! Best Wishes, INFINITI Of Orland Park

November 11, 2024

Frank Popo did a fantastic job keeping me informed of what was happening with my car and updates on repairs! He really made the process seamless. I would definitely recommend working with Frank again a More

by KELLYGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Popo
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the amazing feedback! We're so glad to hear that Frank Popo kept you informed and made the repair process seamless. Your recommendation means a lot to us, and we'll be sure to share your kind words with Frank. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

November 11, 2024

Cristine did a fantastic job keeping me informed of what was happening with my car and updates on repairs! He really made the process seamless More

by KELLYGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We're thrilled to hear that Christine kept you well-informed and made the repair process seamless. Providing excellent communication and service is our top priority. We'll be sure to pass along your kind words. We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

November 11, 2024

Best Service department! Kerrie and crew do an amazing job! Thanks. I will be back for sure! More

by JWARD20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the fantastic review! We're delighted to hear that Kerrie and the team provided you with exceptional service. We'll be sure to share your kind words with them. We look forward to seeing you again for your next visit! Best Wishes, INFINITI Of Orland Park

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