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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
576 Reviews

576 Reviews of INFINITI Of Orland Park - Service Center

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December 21, 2024

Had new tires installed last week but caps were missing. Returned to have vale caps installed on my tires. More

by KYW829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Very clean, organized, professional, dealership! The workers were very friendly, knowledgeable about things! Great dealership!!! More

by JAMESDANIELIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Help me with a car problem I couldn’t explain from a freak accident this month More

by CRKING1270
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

MIKE OF THE SERVICE DEPARTMENT HAS PROVIDED ME WITH THE BEST CUSTOMER SERVICE SINCE I BEGAN HAVING MY VEHICLE SERVICED AT YOUR DEALERSHIP FOR THE PAST 15 YEARS. CHESTER L. KIDD (708) 846-3179 KIDDIMAN More

by KIDDIMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Customer service was excellent. Kerrie did an excellent job. the vending machine prices were outrageous. More

by RONSKIBYAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Customer service is excellent. The dealership has great employees in the service department. I never have been disappointed. More

by AUDTAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

I enjoy having such thoughtful people when I come for service, they are courteous and helpful. I also the refreshment available a variety. More

by AMAJEAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

I love the consistency with outstanding customer service. The service team works diligently and efficiently to accommodate any concerns I may have regarding my vehicle. More

by GIBBSBY8388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Kerrie explained everything to me and my salesperson JP was amazing in getting me set up for an appointment...even with such a short notice!! Thanks JP & Kerrie!! More

by YUJI.TOEFIELD
Recommend Dealer
Yes
Employees Worked With
JP Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We're so glad to hear that Kerrie provided clear explanations and that JP was able to get you set up with an appointment on such short notice. We truly appreciate your kind words and are happy to have had the opportunity to assist you. Thanks again, and we look forward to serving you in the future! Best Wishes, INFINITI Of Orland Park

December 10, 2024

The service dept always takes care of their customers and makes sure customer is satisfied More

by SFRANGELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that our service department consistently takes care of you and ensures your satisfaction. We truly appreciate your loyalty and look forward to continuing to serve you! Best Wishes, INFINITI Of Orland Park

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